Needs to be updated
This is the worst retirement app I have ever seen. Every time I have tried to log in it will not allow me to touch the screen to navigate to log in. I cannot even see what is in it since I cannot log in.
Fix the app
The Biometrics does not work it will freeze the app and not allow you to do anything.
Once you turn off the Biometrics and you put in your password it will make do it multiple times before it will login. If you get in the app the app is ok but good luck logging in
Once you turn off the Biometrics and you put in your password it will make do it multiple times before it will login. If you get in the app the app is ok but good luck logging in
Brandon
This app sucks. Won’t even let you log in most of the time.
Terrible
The app does not go pass the log in screen
Hasn’t worked in years
Waste of time and space on phone. Hasn’t worked in years despite all the “bug fixes”
May need to move my $ where I can at least see it.
May need to move my $ where I can at least see it.
Broken again!
App has been broken again by developers. This time it’s been down for a month since the last update. Won’t log in at all. Happens on iPhone and android and I have deleted and reinstalled and still unable to access my account.
Que Paso
Esta Muy Bien
Terrible app
Never works
FIX IT!!!!!!
I have to delete and reinstall the app in order to log in to my account. EVERY. SINGLE. TIME. This is ridiculous!!! Seriously every time for a long while now. I open the app to log in and the Face ID checks out and then it goes back to the log in screen. Then I manually enter my password and it goes back to the log in screen. If I delete the app and reinstall, it logs me in no problem, except I have to do the 2-step verification again and trust my device again. This is getting old.
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Doesn’t work
I have tried to access my account via the app multiple times and it says my password is incorrect. When I know it is correct. They need to fix their issues.
Worthless
What’s the point of the app if you can’t see the most recent transactions? The app and the website are both among the worst I have ever used.
Don’t recommend the app
Most of the time I try to login and it just sits there with a spiral wheel loading. This is the majority of the time I try to login. There is also no performance graph for my investments and I instead have to look at the printout of how the specific mutual funds I’m invested in are doing individually.
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App not working
The app hasn’t worked for over 3 months when will y’all get it fixed
Terrible
Can’t login and customer support answer is delete and reinstall. Give me a break.
Does not work.
App has not worked for quite some time. No trouble logging into website however. Keeps saying Unable to connect. Something went wrong. Please fix.
