Supervisor
For this app, we need more capability of loading video, and uploading files from our phone
Reliable & User Friendly
This has been the most efficient and effective app I’ve found so far for work. I can log what I need to, have timestamps for reporting, and fully customize my account. The panic button is a great feature as well. Highly recommend.
Great App
Been using this app for many years and it’s great.
Supervisor
The AccountAbility Support Team that has been assisting me with my guards issues, giving me advice on the app and just being there and responding quickly when needed is so so AWESOME! This is a GREAT TEAM to have your back. Thank you AccountAbility for being there for us.
LT Ignacio Rodriguez
Main Security & Investigations
LT Ignacio Rodriguez
Main Security & Investigations
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STS Security
Great and easy to use app. More importantly the support from the accountability team is second to none
great app!
super useful and very helpful!!
Agency Owner
For a security services provider like ours, offering high-visibility, quality work is a differentiator in competitive bids and ongoing contract management. Accountability Mobile belongs in the top tier of guard-tour/reporting apps: when implemented well, it helps us deliver stronger service, document performance for clients, and support operational oversight. Our clients consistently respond positively to it, and we believe it contributes to both guard accountability and client satisfaction.
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Not the best
This app works for the most part but definitely needs some QoL improvements to make it not frustrating to use. It should save my username/password but doesn’t, every time I have to scan my face wait for it to input the information and then click out of the keyboard so I can press log in. Also, when scanning checkpoints, my company only does nfc (qr also an option) but qr is disabled through my admin so I click scan and have to select nfc even though it’s the only option. Sometimes the page just won’t load and is blank, needs an app restart, or you scan a point and submit it and it struggles to send it for 10 minutes but never actually does and I have to walk all the way back to get it inputted. You can tell it’s an app that points to a webpage which is where I think some of these problems arise. There are also a lot of times where I scan a checkpoint and try to submit pictures and the wheel just spins til it times out, and my photos aren’t uploaded or saved in the app.
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Not the best but not terrible
This app works for the most part but definitely needs some QoL improvements to make it not frustrating to use. It should save my username/password but doesn’t, every time I have to scan my face wait for it to input the information and then click out of the keyboard so I can press log in. Also, when scanning checkpoints, my company only does nfc (qr also an option) but qr is disabled through my admin so I click scan and have to select nfc even though it’s the only option. Sometimes the page just won’t load and is blank, needs an app restart, or you scan a point and submit it and it struggles to send it for 10 minutes but never actually does and I have to walk all the way back to get it inputted. You can tell it’s an app that points to a webpage which is where I think some of these problems arise.
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All Star Review
This company has the absolute BEST customer service. The app works perfectly and I’m very happy that I switched to this company. I highly recommend Accountability 🙏
Outstanding App & Excellent Support
Accountability Mobile is an exceptional security guard tour tracking app. It provides all the essential features needed to effectively manage security patrols, and it operates smoothly without any issues. I’ve used other apps—both more and less expensive—but this one stands out as the best.
A big part of the positive experience has been working with Steve Crosby. He is always polite, patient, and highly responsive. He typically gets back to me within an hour or two, and never longer than 24 hours. His professionalism and commitment to customer satisfaction make a huge difference.
If you’re considering a tour tracking app, don’t hesitate—Accountability Mobile is top-notch. You won’t be disappointed!
A big part of the positive experience has been working with Steve Crosby. He is always polite, patient, and highly responsive. He typically gets back to me within an hour or two, and never longer than 24 hours. His professionalism and commitment to customer satisfaction make a huge difference.
If you’re considering a tour tracking app, don’t hesitate—Accountability Mobile is top-notch. You won’t be disappointed!
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GREAT APP!
This app is the BEST! Everything that is needed to run a smooth, successful, shift is in this app! No way to sneak around anything. 10/10 Recommend!
M.Moyer - Site Supervisor
24/7 Security Agency LLC
M.Moyer - Site Supervisor
24/7 Security Agency LLC
Excellent product
Our company switched over to this company and this app and platform. It has been a great experience so far. The product is top notch and the customer service goes well beyond our expectations. I highly recommend this for any of your security needs especially guard checkpoint patrols.
Chris
Great app and great customer service.
Thank you Steve and Jordan of Accountability
Thank you guys for helping our security company run smoothly and making my life easier with these QR scans. Happy holidays!
Need a zoom feature
Can y’all add a zoom feature?!??!
Bad business
Steve Crosby owns this company. He is unethical and his poor judgment and lack of integrity are why he currently has to live with his mom. He has stolen from me and I encourage everyone to look up his other crimes at the Pinellas County Clerk of Court website. Search him by name or by his company Accountability Global.
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Supervisor
This group is AMAZING..simply put! They are always at our service even on holidays…u can’t beat that!!
Terrible
This is one of the absolute worst apps I’ve ever used it’s buggy slow and consistently needs to be restarted absolutely garbage.
The owner abuses women
The owner of this app is my ex. He hit me then stole this company from me the same exact way he described Mark Downey stealing from him. Now he’s taking my home away and kicking me out into the street after 15 abusive years.
