OfficerMetrics

OfficerMetrics

by GuardMetrics LLC

61 ratings
33 reviews
Free

Details

Released
August 22, 2022
Updated
August 29, 2025

Features

OfficerMetrics screenshot #1 for iPhone
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OfficerMetrics screenshot #7 for iPhone
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About

This security guard tour app allows for offline data collection, making it ideal for remote patrols. It offers a comprehensive suite of tools for managing security officers, including patrol management, custom reporting, time tracking, and incident management.

✓Offline data collection
✓Guard tour system
✓Custom forms and reports
✓Time and attendance tracking
✓Incident reporting
✓GPS tracking and geofencing
✓Real-time alerts
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What users say about OfficerMetrics

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What's New in OfficerMetrics

2.5.25

August 29, 2025

- Custom forms: resolved incorrect required-field prompts. - Tours: fixed errors when scanning invalid checkpoints.

User reviews

Horrific

Does not scan!!!

Good until it update

Nearly every time this app has a major update it causes problems with the app. Currently other people are having this problem in my company and now my supervisor is telling me to delete the app and reinstall it, because other people are having the same problem. It's good when it works, but has too many minor problems. I am on a iPhone.
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1 Star

Run!

TERRIBLE

THIS APP HAS ZERO BACKGROUND REFRESHING (IF YOU LOCK YOUR PHONE FOR MORE THAN 2 minutes than it will bring you back to the Home Screen.)

IT FREEZES WHENEVER YOU TRY TO PRESS A BUTTON TO SCAN A POINT.

And then they have the nerve to stress us over metrics when their own app doesn’t even function right !!

APPLE PLEASE DELETE THIS SCAM OF A APP OFF OF THE APP STORE
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Crapp app

It seems the owners of this app are resting on their laurels because of the built-in audience for patrol notating apps, please do better and hire better people to make your app better. As it stands, I’m loving being my employer to switch apps to a better app that doesn’t crash all the friggin time.

Developer apps

User experience

🐞

Reported Bugs

16 issues

App crashes frequently

Bug

App freezes when trying to scan

Bug

App does not scan codes correctly

Bug

App has zero background refreshing

Bug

App closes when attempting to scan

Bug

App gets stuck in a loading loop when submitting forms

Bug

Cannot log out of the app

Bug

App deletes typed content when tabbing out

Bug

App crashes after scanning every tag

Bug

App takes forever to load

Bug

App eats reports

Bug

Reports are lost after resetting the app

Bug

App flip-flops online and offline

Bug

Wrong date auto-populating

Bug

System is down

Bug

App is offline

Bug
✨

Requested Features

10 requests

Improve app stability

Feature

Fix scanning issues

Feature

Implement background refresh

Feature

Allow photo/video uploads

Feature

Streamline report process

Feature

Improve user interface

Feature

Fix logout functionality

Feature

Add dark mode option

Feature

Ensure reports are saved

Feature

Address slow loading times

Feature

FAQ

What does OfficerMetrics do?

OfficerMetrics is a security guard tour and officer management solution. It enables security officers to collect data during patrols, even without cell service or Wi-Fi. The app also provides tools for reporting, time tracking, and incident management.

What are the key features of OfficerMetrics?

Key features include offline data collection, a guard tour system for patrol management, custom forms and reports, time and attendance tracking, incident reports, GPS tracking with auto-geofencing, and real-time alerts. It also supports pass down logs and vehicle reports.

Is OfficerMetrics free to use?

OfficerMetrics is exclusively for GuardMetrics customers and is currently in Early Access. While the description doesn't specify a direct cost, it implies it's part of a larger GuardMetrics service offering.

What kind of devices is OfficerMetrics compatible with?

The description does not explicitly state compatibility with specific operating systems (iOS or Android) or device types. However, as a mobile application, it is designed for use on smartphones or tablets.

Who would benefit from using OfficerMetrics?

This app is designed for security officer service providers. It helps them manage their officers, track patrols, generate reports, and handle incidents efficiently, improving overall operational management and service delivery.