No Support - Accounts 2&3
Both open to the oldest transaction despite the correct settings. Constantly closes when attempting to submit an entry. Accounts 3 won’t allow a review bc it says I don’t own it despite purchase. No email for customer service.
Hide accounts
How can I hide Accounts on the main screen that I don’t use anymore but I don’t want to delete them???
Lost data
Lost all data records for no reasons please help I need it back for
My record
My record
App has lost my data!!!!
I have been using this app for years. . .always felt it was easy to use and maneuver. .however, this morning I went to input data and everything was gone. .what happened. . .I know I didn’t delete a thing but none of my banking information is anywhere. .how do I retrieve all my information???? PLEASE HELP!!!!!!
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Color changed.. won’t change back
Been using the app for years. Today the background color automatically changed to black. No matter what I do, it won’t change back.
Cannot export
I have attempted several times but cannot export file to email address
Accounts
Updated. After last update all my information is gone!! Is there a way to hide accounts you don’t use anymore? Deleting them deletes the transactions in other accounts as well.
App update
After latest Apple update all my info is gone help please
Accounts
Is there a way to hide accounts you don’t use anymore? Deleting them deletes the transactions in other accounts as well.
Syncing issue
I’m having a problem syncing to the cloud. My original device that has Accounts2 on it is older. It also has an older iOS. I can upload the backup to the cloud, but when I tell it to reenable the sync, the app crashes in the old device. Then I am not able to download it to the new device because it says it cannot find the backup in the cloud. And there is plenty of space in the cloud. So I think it’s because it’s an older version. But I am not able to update that iOS or that version of the app right now because the old device is pretty full. It only has 3 GB of space on it. It’s an iPad mini 4; it’s running on iOS 13.3 How can I get the backup onto my new device? I want to transfer the backup and make sure it is safe, before I start messing around with updating things. Thank you.
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I lost my recurring when I created a new checking account
I started a new checking account to replace the old one. When I did, all of my payees and categories stayed but I lost my recurring payments. How do I get them back?
Unable to download the info from my iPad to my iPhone
The reason I’m not giving 5 stars is because after uploading my financial data from my iPad (dating back to 2014), the app only allows me to download data to my iPhone up to 2025.
The 2026 data uploads from my iPad to iCloud without any problem, but it won’t download to my iPhone.
Is there any reason why it won’t download the information to my iPhone? Does the app have some kind of storage limit?
The 2026 data uploads from my iPad to iCloud without any problem, but it won’t download to my iPhone.
Is there any reason why it won’t download the information to my iPhone? Does the app have some kind of storage limit?
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Was great until it wasn’t
I bought the old version years ago. Now it’s been updated and all my old data disappeared.
Can’t get into my old act
I can’t get into my old act can you help MeV
Did I lose my data?
This has been an excellent tool for me but the other day, my son traded in my iPad for a new model which he’s giving to me for Christmas. I backed up my iPad, but I believe I may have lost all my data in my Accounts2 checkbook when I restore my new iPad or my Accounts2 checkbook data be there or did I lose it because I did not back up the data within the app?
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New issue
All my information disappeared today. Completely empty.
Crashing
I’ve had this app for a very long time before I had accounts 1. Both were the paid version. I only updated to accounts 2 because it was required. It was not an easy process to transfer my data. I do not want to update to accounts 3 and have to pay all over again. So I decided to just keep using 2. A few weeks ago I decided to add Face ID to open the app. I did not like the feature as about 80% of the time after a scanned my face it would crash. So I went back into my settings and turned it off. It is still requiring me to use Face ID to open it, and it is still crashing most of the time. I have turned it off and on and off several times I have reset my phone. Nothing seems to help. And it keeps requiring Face ID to open and crashing.
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Android
I’ve used this app forever. began using it in my iPod because I am an android user. Is it available for androids? I can’t find it. I already purchased it, why do I have to pay to update it from accounts 2 to accounts 3?
All of my data disappeared
I had two accounts, checking and savings. Today I opened the app and all of my checking data disappeared. I’ve never had an issue with the app until today.
Account info gone
Help - my account shows a zero balance and all my previous transactions are gone!
