Customer service is great
I’ve had an Acetech Bluetooth tracer/chronograph since 2021. The app has always worked well, and the tracer unit always connected when turned on.
Middle of July 2026, I turned the tracer on after a year in storage and tried to connect to my phone. I kept receiving a failure to connect message. I couldn’t update the tracer firmware either because I couldn’t get the app to connect at all.
I emailed customer service and sent screenshots of the error messages. They told me their tech people knew what the problem was and an app update would be sent out in about a week. True to their word, an app update came out, and my connection problems have been solved!
Middle of July 2026, I turned the tracer on after a year in storage and tried to connect to my phone. I kept receiving a failure to connect message. I couldn’t update the tracer firmware either because I couldn’t get the app to connect at all.
I emailed customer service and sent screenshots of the error messages. They told me their tech people knew what the problem was and an app update would be sent out in about a week. True to their word, an app update came out, and my connection problems have been solved!
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Bifrost M (Quadra S 😅)
Connects right up. Works as intended
The app is not working!
I just bought a predator mk3 with bifrost M and its awesome everything is working great with it but then I downloaded this app to use its Bluetooth option and when I opened the app it’s just a white screen with connect your device there’s no buttons to press or anything I deleted it and redownload it and it’s still the same would love to use the app but looks like that’s not an option for me sadly.
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No Bluetooth connect button
I know this app works it works on my other phones but on this one there is no way to connect my tracer unit to the app.
Works as intended
Works perfect connects every time
Excellent Tracer and the built in chrono and features are very convienent
Installed a Bifrost BT on my DDMK18. Works amazing and with the extra features of this app, it just brings it over the top. Was able to chrono my gun and see the rate of fire and other useful information.
Being able to change the modes on the fly is just impressive and easy to do. My only real complaint is that the UI could use a better looking interface.
Being able to change the modes on the fly is just impressive and easy to do. My only real complaint is that the UI could use a better looking interface.
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Kind of works. Fix the shot timer for 5⭐️s from me.
Most of the app works correctly with my lighter BT, but the “time” mode just displays the same time for all shots.
Response from developer
Dear Lord, It will be nice of you if you can share more details with us via this link: m.me/acetech007
Tracer
My tracer Bluetooth won’t show up
it’s aight
it’s aight
Flawed
It’s a clear and easy app to use. However it has one big fault. The energy figure shown on the chrono is different to the energy figure shown on the app by a very large margin. I use fps for velocity, grains for weight and ft lbs for energy reading. I’ve set both the app and the chrono to these units. The Chrono seems to give correct reading but the app is massively over on the energy reading. I did a few checks and conversions and it appears the app is calculating energy using grams as the unit of weight. This is despite both app and chrono set using grains. Doesn’t inspire me with any confidence that any of the readings given by the chrono are accurate.
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Energy figure in app is different to that on chrono
The app now connects perfectly to my iPhone. The data transfer from the chrono works well, except for the energy data. The data shown in the app is different to that shown by the chrono. Looking at the reviews this has been a problem since tha app was launched. The basic function of a chrono is to reliably calculate energy. Given that the app can’t do that, it is pretty much useless.
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I wouldn’t buy it if you have iOS 15
As soon I I updated to iOS 15 I had many problems with the app, every time I would try to connect to my lighter BT it would not work and then randomly it would connect but only for like 5 seconds then it would disconnect. I don’t know if this is just me or it’s multiple people but it needs to be fixed. Note before iOS 15 it was working fine and it was actually connecting and it stayed connected.
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Response from developer
Dear Sir, Would you try connecting it without the "Aluminum" Front Case? It may block the Bluetooth signal. If that still not work (update firmware while removing the aluminum Lighter BT Front Case), you can directly contact us via this link. m.me/acetech007
Review?
I have to get a review for this?
Could have been great
I got the chronograph and downloaded the app immediately. I had high hopes but it fell just a bit short. The chronograph and the app work the way it should until it gets to the foot pounds column. Foot pounds work correctly on the chronograph but are no where correct on the app. All the inputs on the chronograph and iPhone are correct. There is a glitch in the app. If I can’t get it straightened out it will have to go back. I talked to the company in Taiwan with little help. It’s a shame it would have done exactly what I needed it to do. But unfortunately fell short.
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Response from developer
Sorry we can’t confirm your complaint by words only. Please come back to us when you are willing to provide video footage. You can directly contact us via this link. m.me/acetech007
Broken
The app keeps saying installing firmware update and it never progresses.
Response from developer
Dear Sir, Would you try connecting it without the "Aluminum" Front Case? It may block the Bluetooth signal. If that still not work (update firmware while removing the aluminum Lighter BT Front Case), you can directly contact us via this link. m.me/acetech007
Failure
Worked fine for a few months now it’s constant firmware update failed rendering it useless
Read that this will fix it
Others are saying that leaving a review will make the app work better. So I’m leaving a review in hopes that it will make it more reliable
Response from developer
Thank you for reminding us. We are working on it and will release a new version soon.
Great tracer bad chrono
Won’t stay counted for the life of it
Help with lighter bt tracer
I got this tracer 2 days ago and charged it before using it. When it finished charging I downloaded the app and connected it to tracer. I put the tracer on my pistol and it worked fine. I set it down until it turned off and came back to it, turned it on, the light flashed then stayed solid green. I pressed the button and it turned off and now won’t turn on help me please.
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Great product but horrible app
Device keeps disconnecting from Bluetooth app. I would like to see an update addressing this issue.
Response from developer
Dear Sir, We are sorry that you had such a frustrating experience. but would like to remind you that if you use the aluminum Lighter BT Front Case while connecting to APP. It will make the Bluetooth can't stay connected. Please use another plastic one we provided in the package when connecting to APP.
