Simple
Simple set up, cost efficient and quick care!
Easy!
Understood what I needed and sent it over. Some much less painful then this UTI
Patient
2 hour wait, when I was supposed to be next patient. Very frustrating.
Not available.
This has become the only virtual visit option allowed for Providence Health in Oregon, but there are no providers in Oregon. Make it make sense.
Service not available
We live rurally in Oregon and wanted to use a virtual visit to avoid the long drive to an urgent care clinic. It’s Sunday so maybe that has an affect on it? The Providence app for virtual appointments said that we needed to download another app, directed us to a national providence virtual app which told us that there was no service in our state yet, but check back because there ever expanding 🙄. When you finally find a virtual appointment phone number, it says that they are too busy to answer the phone and hangs up….what service?
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Avoid this quagmire of a medical nightmare if at all possible
I threw my back out while on vacation. Thought downloading the Providence app (which then had me download the ACN Virtual Care app since I was in HI) would be faster and more convenient than going in person to an urgent care, since all i wanted was a muscle relaxant. I was wrong. I spent more than 8 hours in total trying to see a doc and get the prescription filled. Was ultimately not successful, despite hours on the phone and exchanging e-mails with more people than I can remember…. Simply the most frustrating medical experience of my life, which is saying something. If you’re reading this…please do yourself a favor and avoid using this app and it’s services if at all possible. I wish I could leave a negative star review. -99 stars. Would not recommend.
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Great service! Saved me trip to the urgent care.
Easy to use great service.
Great visit
I saw a PA and she was very nice. App works great. Thanks for the help!
App is truly a Godsend
I absolutely love this app so far I have had care for my self and my children. The providers are amazing and always seem like they truly care.
Works in Oregon too
App says Washington but works in Oregon too.
Success
My goal was met,I was really in a pickle not being able to get to a clinic till Monday,The NP met my needs and showed concern.I will use this site again if I need to.
Snowed in
I slipped on a patch of ice going down a curb going to my carpool this morning and hurt my butt, tailbone, and back. I called out of work because I am in a lot of pain (I have scoliosis and previous back injuries). My work requires a doctor's not to take time off for injuries. I couldnt get a ride to a local clinic so I don't know what to do. I have never used a virtual doctor before, but this was so fast and easy! I'm going to be using it a lot more now.
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Waste of Time
This was ridiculous. The NP I was connected to told me straight away she couldn’t do anything and to go to urgent care. If I was well enough to leave the house I would have done that in the first place! 🙄 She was curt and cold and seemed irritated by my symptoms. Besides going to urgent care she suggested a warm bath. Thanks lady, that never crossed my mind. AND drink plenty of water? You don’t say! Worst $49 I ever spent. This is just a glorified nurse hotline and you can call those for free. That is my recommendation.
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This was Super!
I was able talk to the doctor, she asked me all the pertinent questions, she had access to my account; it was just like going in but in the comfort of my own home!
Great first use
An excellent option to see if my teenage son’s conditions were a bad cold or flu. Nurse was kind, helpful and engaging.
So helpful and easy!
Easy to use, quick wait and the nurse practitioner was fabulous. I have asthma exacerbated by a cold and would have had to take my son to urgent care with me or wait days for an appointment with my regular practitioner. This way we stayed at home and I got advice and a prescription called in.
Fast times and lovely NP
I get UTI's pretty frequently and just needed to be prescribed antibiotics. I love the app and will only be using that from now on.
This was kinda dope!!
This was super neat and I really appreciated this service. I needed clearance for activity and knew I had plantar fasciitis but needed a doctor confirmation and a note for coaches and such that required me to go to urgent care. I didn’t have time or resources to go there, and I got the care I needed and the note as well. I saw Brianna and I really appreciated her personable appearance and her clear care for patients. She was quick and efficient. She provided me with her license so that I could confirm her identity and it was very professional. Run like a real urgent care but over the camera in my home. Much appreciated and highly recommend it.
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High quality
Just what I needed. Sure beat driving twenty minutes to urgent care at 10:30 pm on a Saturday night.
Convenience + & Fast, Friendly Care
Easy to schedule an appt., the app is intuitive and user friendly, connection was good, and the provider was able to see me right on time.
She had access to my chart and utilized my past history in a very intelligent and thoughtful way.
Often in our Urgent care or walk in facilities rarely do the providers go over your history. They rx their way and scoot you out the door as fast as they can.
So I found this refreshing. Kudos to the team!!
She had access to my chart and utilized my past history in a very intelligent and thoughtful way.
Often in our Urgent care or walk in facilities rarely do the providers go over your history. They rx their way and scoot you out the door as fast as they can.
So I found this refreshing. Kudos to the team!!
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