Amazing App Amazing People
App is simple to use, it’s pretty basic but neat to see your data. The device is small and I love that it’s discreet. But the people! Customer service is phenomenal. They are with you every step of the way. Great app great company.
For the price, this app needs immediate improvement
Slow to sync, doesn’t accurately track hours, graphs are not labeled so no idea what the data means, and the device is not smart enough to track hours for a 24-hour period. You literally have to sync the app at midnight or it
Won’t track all your hours for the day. The code cannot be that hard to continually track
Hours, then apply a 24-hr clock. I am shocked that such an expensive medical device is not able To track Reliable data. Needs immediate improvement.
Won’t track all your hours for the day. The code cannot be that hard to continually track
Hours, then apply a 24-hr clock. I am shocked that such an expensive medical device is not able To track Reliable data. Needs immediate improvement.
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Response from developer
Thank you so much for taking the time to share this detailed feedback. We truly appreciate hearing directly from people who use ActaStim every day — that’s how we continue to improve. We would love to speak to you directly to see if we can address some of your concerns. Please call us at 1 (800) 901-5667 or send an email to help@actastim.com and we can set up a time to speak.
Easy!
Easy to get on and wear all day, no bulky brace!
RN
Have been fitting patients with this device for a while and consistently get great feedback from them. Easy to wear and very user-friendly
This app needs a lot of work
Poor app. Doesn’t connect well with Bluetooth. App has absolutely minimal directions on how to sync the device with the app which often takes 3 or 4 tries to connect, if it connects at all. App makes no sense - I don’t think the app was written by an actual coder. No logical sequence of screens to show when app is actually syncing and when it is simply looking for a device. Really need professional coder to fix this.
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