ActiveCaptain® User Reviews
Customer Experience
~ Based on 881 written reviews from the US App Store.
What users say
Summarized from real user reviews of ActiveCaptain®. Based on 5K reviews and a 4.0/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Navigation app.
Positive things
- 👍Easy to use
- 🚀Seamless integration with Garmin devices
- 💡Useful for planning trips and managing waypoints
- 🚀Convenient for updating software and charts
- 👍Great app for Garmin users
Negative things
- 🐛Frequent crashes and connection issues
- 🔍Limited chart and mapping functionality compared to competitors
- 🤔Difficult to transfer data between devices
- 🤔Confusing and not very intuitive user interface
- 💰Expensive for the features provided
Is ActiveCaptain® Safe?
ActiveCaptain® appears mostly safe based on user ratings. AppsHunter Safety Score for ActiveCaptain® is 80/100.
This assessment is based on 5,011 user ratings, with an App Store average of 4/5.
Safety Analysis
~ Based on 5,011 App Store ratings for ActiveCaptain®.
Is ActiveCaptain® Legit?
ActiveCaptain® appears to be a legitimate app. AppsHunter Legitimacy Score for ActiveCaptain® is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Really the worst app and interface to devices I have ever dealt with.
Easy to understand , very friendly and powerful
Spent 200 bucks on a chart to download on my sd card…but the files won’t copy to sd card so I got this app per instructions and now my download is on my phone and not a sd card and I can’t connect to my Garmin plotter to upload because it is older….scam…should have just order the disk and had it mailed
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Muy útil
No sign off option
This is ridiculously confusing. It’s not intuitive in any way shape or form. It’s an all day affair to update maps after paying hundreds of dollars for various optional Maps. It’s the most frustrating experience ever.
This display is magnificent. I’m glad I switched from my 21-yr-old FURUNO display. I also like having a radar overlay option on foggy days. My AIS transponder syncs nicely with the output as well. Best choice I’ve made in a while. I learned it’s not necessary to have two identical GPS 8616xsv. A better option would have been one cab and one without transducer interfacing. Active Captan app works very well.
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Spent hours trying to update software on my chartplotter and radar through this app only to finally use sd card instead. Unreliable, useless, flaky, and poor user experience — same feedback for any other garmin product I tried. Raymarine and B&G are a million times better.
Pour travailler, comme planifier ses routes, mettre les waypoints, suivre sur une tablette quand quelqu’un d’autre conduit votre bateau, c’est merveilleux. C’est beaucoup plus facile de travailler sur une tablette dans ActiveCaptain que sur le traceur Garmin directement et on peut faire ça à distance et/ou l’hiver. Ce qui manque, c’est de ne pas être capable de l’utiliser sur mon ordinateur portable. Et sur mon cellulaire c’est trop petit. Je dois donc emprunter l’iPad de mon conjoint, ce qui le prive de son iPad.
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I love how everythingGarmin interfaces so nicely together and works so well together and is user friendly
Hard to use and no help from Garmin
Can’t believe this POS plotter is so hard to get relief shading on. Bought so I didn’t have to use my (navionics) phone app….here we are using the phone app over the brand new 9210 xsv. Wtf
I’m sure this app is useful if you have a degree in computer science- I can’t seem to figure out simple tasks within the app, Garmin needs to dumb this down for the novice - it would also be useful if all the settings were aligned between their models of plotters, 4 of my friends and I were out on our boats and all had Garmin plotters of similar vintage and not one of them were the same when navigating the settings. To much complexity ruins a product.
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Fabulous kit
too many updates and clunky
Awesome to use easy to navigate so impressed with all Garmin products
Refuses to download the charts. Gotten worse in recent years as I have added more devices. Not impressed with the app at all
Really like everything about my Active Captain App, and my Garmin ChartPlotter! Super nice, although a bit difficult for an old guy like me. All in all, Garmin has NAILED IT! Coupled with LiveScope and other accessories you can’t beat it!
Really good app. I would rate it 5 stars if it were a little more intuitive to get around in.
So badly designed… a “user hostile “ frustrating waste if time


