Owner
Help always thank you
Owner
Great sales
Might be ok if they didn't ask for a review every 15 seconds
When will they learn that asking for a review immediately after Installing an app for the first time makes absolutely no sense!
How does one review anything without ever using it before?
So because it was hard to navigate the app without being bothered by the 'review pop-up' here is your review!
STOP ASKING FOR A REVIEW IMMEDIATELY AFTER DOWNLOADING AN APP!
How does one review anything without ever using it before?
So because it was hard to navigate the app without being bothered by the 'review pop-up' here is your review!
STOP ASKING FOR A REVIEW IMMEDIATELY AFTER DOWNLOADING AN APP!
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Acv
Muy bien
Wes
As a licensed automotive dealer, my experience with ACV Auctions has been extremely disappointing.
I purchased a vehicle through ACV based on the condition report, photographs, and representations provided in the auction listing. When the vehicle arrived, it had significant issues that were either not disclosed or not reasonably visible in the listing materials. After documenting the problems and requesting assistance, ACV refused to stand behind the condition report or provide a satisfactory resolution.
The entire purpose of an online wholesale auction is to give dealers confidence that the information provided is accurate and complete. When that information turns out to be unreliable and the auction company declines to take responsibility, dealers are left absorbing unexpected repair costs and losses.
What concerns me most is not that a mistake may have been made—mistakes happen in every business. The issue is the lack of accountability after the problem was brought to their attention. I expected ACV to review the evidence fairly and honor the representations made in the listing. Instead, my claim was denied, leaving me with little confidence in their buyer protection process.
Based on my experience, I would advise other dealers to thoroughly inspect every ACV purchase and be prepared for the possibility that condition report discrepancies may not be resolved in the buyer’s favor.
I hope ACV improves its dispute resolution process and takes greater responsibility for the accuracy of the vehicles it markets to dealers.
I purchased a vehicle through ACV based on the condition report, photographs, and representations provided in the auction listing. When the vehicle arrived, it had significant issues that were either not disclosed or not reasonably visible in the listing materials. After documenting the problems and requesting assistance, ACV refused to stand behind the condition report or provide a satisfactory resolution.
The entire purpose of an online wholesale auction is to give dealers confidence that the information provided is accurate and complete. When that information turns out to be unreliable and the auction company declines to take responsibility, dealers are left absorbing unexpected repair costs and losses.
What concerns me most is not that a mistake may have been made—mistakes happen in every business. The issue is the lack of accountability after the problem was brought to their attention. I expected ACV to review the evidence fairly and honor the representations made in the listing. Instead, my claim was denied, leaving me with little confidence in their buyer protection process.
Based on my experience, I would advise other dealers to thoroughly inspect every ACV purchase and be prepared for the possibility that condition report discrepancies may not be resolved in the buyer’s favor.
I hope ACV improves its dispute resolution process and takes greater responsibility for the accuracy of the vehicles it markets to dealers.
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Platinum drive
Essy work with!
Used car Manager
A+
Gsm
Great
Dishonest condition reports, fake arbitration, shill bidding
I have bought a dozen cars from ACV all green light (no yellow light). Essentially green at ACV means car can drive a few miles before totally breaking down. Of the dozen cars I bought from them, half needed major undisclosed major problems. One with head gasket problem, two with multiple fluid leaks indicating abuse, one with major transmission defects. At least six needed all new rotors and break pads. Ten of 12 cars I bought had less than 100K miles and were 10 years old or younger. Arbitration is a joke. There is always an exception. For them green light does mean anything, car can have green light and leak a bucket of oil a day. Adesa has been major source of vehicles for me. I do physically see the cars before buying. Very few cars I buy there are green lights, despite that my reconditioning costs are much lower than the cars I buy from ACV. Shill bidding at ACV is another issue. No doubt that some sellers are given free hand and even tips about proxy bids.Avoid as if your business success depends on it.
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Edgar
Please make the iPad version of the app able to go into landscape mode, sucks having to try and use it the other way on the iPad.
Iam happy with ACV
Very easy to open new account
Sucks
Terrible
The best
The best
Arbitration team!
Worst arbitration team I have ever dealt with. They sent me only $500 to cover replacing an engine, including parts, labor, and freight. That amount doesn’t even come close to the actual repair cost. Very disappointing experience.
Good
Good
Owner
Good auction
Bad version
Can u guy make the old version back pls this one is slow and old
Súper nices
5
App issue playing engine sound not working
App issue playing engine sound not working on a brand new iPad, need this feature. I made sure of all updates software and app. Please fix
Owner
GM
