Fabulous app
1. Payment and accounting is seemingly good and UPI integration stands apart
2. User friendly interface
3. Less cluttered homepage with limited advertising features
4. Good customer service
Cons
1. Visitor management need to be enhanced , auto cab approval setup is required
2. Admin reports needs more transparency and less dependence on customer services
3. Tenants Management needs improvement with privacy concern
Overall good in terms of notifications, polls and residence issue management
Pathetic.. Unable to use International credit card with INR as preferred currency
Good Community App
This is required for our community , cab pre-approval process.
Doesn’t work
The app is Good ; But
Clean app with out any spam
Pathetic interface
The app’s payment through credit card option doesn’t go through. Also bad support system.
Bad tech infrastructure
I bloody cannot login to my existing account in the app nor can i create a new one. This is a major flaw. The tech team needs to be more careful in designing an app.
I am a resident of Purva fountain square bangalore
Response from developer
Dear user, we are concerned to know this. This should not be the case. Could you please send an email with the details of the issue and screenshots to support@adda.io? We will resolve this at the earliest.
Should have captcha or otp for booking facilities
While app does what it is supposed to do, it is very easy to run bots and scripts which can manipulate the app. As a large apartment complex we have raised this issue multiple times with Adda team and they have done nothing about it. Hence, a lot disappointed about it. OTP is an easy feature which can add lot of value and improve UX for the users.
Original review:
I think you should implement captcha/otp for booking of facilities. it is impossible “manually” to have all the slots of any facility filled up for the next day within 60 seconds of slot openings. can we please ensure that no “automated scripts” are deployed to book high-in-demand facilities… this is particularly the case in big societies..
Response from developer
Dear User, That is a good suggestion, we will pass it onto the Product Team. Would you be able to send us more details about the problem you are facing at appsupport@3five8.com
Pathetic customer service
Nul
Payment via Gpay
recipient account ie Adda account. Kindly fix it asap.
Very rubbish App
Lack of good payment options
Response from developer
Dear User, these are charges from our Payment Gateway Partners, standard convenience fees like you would find in other online sites as well like travel booking. We recommend using UPI on the ADDA App, as it incurs zero convenience charges. We are passing your suggestion to the team for additional credit cards and will implement it soon!
Unable to call visitor prior to providing approval
Surprisingly better than MyGate or Nobrokerhood
Suggestions: Integrate with or Supply RFID tag to know when resident has entered/exited. When resident coming via cab instead of self car, then have a QR to scan and enter quickly.
Response from developer
We are happy to know that you are enjoying the app! Thanks for the kind words! We do support integrations with RFID tag providers. However, the use case you pointed out is a very interesting one. We have passed this onto the product team. They would take this forward.
