Doesn’t work
Bad tech infrastructure
I bloody cannot login to my existing account in the app nor can i create a new one. This is a major flaw. The tech team needs to be more careful in designing an app.
I am a resident of Purva fountain square bangalore
Response from developer
Dear user, we are concerned to know this. This should not be the case. Could you please send an email with the details of the issue and screenshots to support@adda.io? We will resolve this at the earliest.
Should have captcha or otp for booking facilities
While app does what it is supposed to do, it is very easy to run bots and scripts which can manipulate the app. As a large apartment complex we have raised this issue multiple times with Adda team and they have done nothing about it. Hence, a lot disappointed about it. OTP is an easy feature which can add lot of value and improve UX for the users.
Original review:
I think you should implement captcha/otp for booking of facilities. it is impossible “manually” to have all the slots of any facility filled up for the next day within 60 seconds of slot openings. can we please ensure that no “automated scripts” are deployed to book high-in-demand facilities… this is particularly the case in big societies..
Response from developer
Dear User, That is a good suggestion, we will pass it onto the Product Team. Would you be able to send us more details about the problem you are facing at appsupport@3five8.com
Lack of good payment options
Response from developer
Dear User, these are charges from our Payment Gateway Partners, standard convenience fees like you would find in other online sites as well like travel booking. We recommend using UPI on the ADDA App, as it incurs zero convenience charges. We are passing your suggestion to the team for additional credit cards and will implement it soon!
Surprisingly better than MyGate or Nobrokerhood
Suggestions: Integrate with or Supply RFID tag to know when resident has entered/exited. When resident coming via cab instead of self car, then have a QR to scan and enter quickly.
Response from developer
We are happy to know that you are enjoying the app! Thanks for the kind words! We do support integrations with RFID tag providers. However, the use case you pointed out is a very interesting one. We have passed this onto the product team. They would take this forward.
Old posts
The best property management tool
Response from developer
Thanks so much for the feedback! It really made our day. Hope you have a great time using ADDA!
ADDa app
Needs work
2. The intrusive popup to update every time one opens the app is highly irritating. The user has chosen to update automatically / manually based on their convenience. Persistently prompting to update is just bad UX.
3. Now with new update additional notification appear when in battery saver mode. Why does a secondary app asking me to disable battery saver mode? Bad UX.
Response from developer
Dear User, We would like to understand your feedback in more detail. Could you please share your contact details at appsupport@3five8.com. We will connect with you.
Enrolment process not working , UI issues
Also the UI is wonky. The text in their app does not “auto size” following Apple developer guidelines. As a result, if you increase the text size in settings. The number pad covers the phone input area and bingo you can’t press “enter” in any possible way.
Response from developer
Dear User, Thank you for your detailed feedback. We have informed the tech team about the UI issues you are facing. Regarding the enrolment process issue please send us your contact details at appsupport@3five8.com so that we can investigate and resolve these issues promptly. Your feedback is valuable to us as we strive to improve our app's user experience.
Not able to use Gallery
Seamless Security Management with Stellar Support
Intuitive User Interface: The app’s UI is a breath of fresh air. Navigating through features like visitor approvals, resident notifications, and security logs is a breeze. No confusing menus or clutter—just straightforward functionality.
Ad-Free Experience: Kudos to ADDA for keeping the app ad-free! It’s refreshing not to be bombarded with irrelevant ads while managing security tasks. The focus remains on what matters: efficient gatekeeping.
Lightning-Fast Support: Whenever I’ve needed assistance, the support team has been lightning-fast. Whether it’s a technical glitch or a simple query, they’re agile and responsive. A big thumbs up! and Special mention to Aditi who has been supporting us when needed and rightly guiding us.
In summary, ADDA GateKeeper combines ease of use, an intuitive interface, ad-free experience, and top-notch support. If you’re part of a gated community, this app is a must-have. 👍🔒
Response from developer
Dear User, Thank you for your wonderful feedback! We're thrilled to hear that the ADDA GateKeeper app has exceeded your expectations. It's great to know you appreciate our intuitive user interface, ad-free experience, and fast support. We'll make sure to pass on your special mention to our team. Your positive review motivates us to continue delivering the best experience for our users. If you have any further suggestions or need assistance, please don't hesitate to reach out at appsupport@3five8.com.
The Application has been quite helpful!
Response from developer
Dear User, Thank you for your wonderful feedback! We're delighted to hear that you find the ADDA App user-friendly and that you've had a seamless experience paying dues. If you have any suggestions or need assistance, feel free to reach out to us at appsupport@3five8.com.
App with bugs- no support at all
Raised a ticket with tech support team just to receive a super dumb response without any investigation and there is no action thereafter.
Reallly pathetic app
Issue of invalid captcha however there is no place to enter captch
Seems like a bug to me.
Excellent!
Response from developer
Thank you for your continued support and positive feedback! We're thrilled to hear that you've had a seamless experience with ADDA for the past 4 years. Our team is dedicated to providing exceptional support. We appreciate your recognition of their efforts and will continue to strive for excellence in our service. If you ever need further assistance or have any questions, please don't hesitate to reach out.
A wholesome community management app with a rigid backbone
So we just went ahead and started using it.
Best part is it caters to all segments of community management, accounting, asset management, maintenance management, member management, entry/exit management, communication management etc etc
All works fine once you understand the system and know how to get around it. We have been using it for a year now and did not find anything lacking from application point of view.
The biggest down side is it’s lack of user end customization. The architecture of the software is rigid and you have to work within its setup.
Even tweaks to meet community specific requirements by Adda backend is limited.
It would be good if Adda team could work on user specific tweaks to make the software more versatile.
Most importantly we have had excellent support from the Adda backend which has enabled us to manage our community as a cashless and paper less association.
Response from developer
Thank you for sharing your experience with ADDA! We're delighted to hear that our app has been instrumental in managing your community effectively. We appreciate your feedback and will strive to provide even better support and features in the future. If you have any further suggestions or need assistance, please feel free to reach out to us.
Maintenace billing and collection is so easy
Response from developer
Thank you for your positive review and recommendation! We're thrilled to hear that our app has been beneficial for your apartment community. Simplifying billing, automating collections, and assisting with accounting and audits are key aspects we strive for. If you ever need further assistance or have any suggestions for improvement, please don't hesitate to reach out to us.
