Poor Support and Unresolved Issues
ADDA’s support is disappointing. Some issues are not resolved even during the initial implementation, and the situation gets worse afterwards, with complaints and repeated follow-ups going unattended.
For an app that manages essential residential community operations, timely issue resolution and responsive customer support are crucial. Unfortunately, the lack of proper follow-up and accountability makes it difficult to rely on the app.
ADDA needs to improve its customer support, take complaints seriously, and ensure that reported issues are resolved promptly rather than leaving customers chasing for solutions.
For an app that manages essential residential community operations, timely issue resolution and responsive customer support are crucial. Unfortunately, the lack of proper follow-up and accountability makes it difficult to rely on the app.
ADDA needs to improve its customer support, take complaints seriously, and ensure that reported issues are resolved promptly rather than leaving customers chasing for solutions.
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AAAR Ansar
security
My phone number, email and even transaction details were leaked online from this app. This app is not safe to use.
SSanj206
Garbage App
UPI payment for the rent through Google Pay is not going through. Haven’t faced this with any other app.
HHotsPan
Fabulous app
Pros
1. Payment and accounting is seemingly good and UPI integration stands apart
2. User friendly interface
3. Less cluttered homepage with limited advertising features
4. Good customer service
Cons
1. Visitor management need to be enhanced , auto cab approval setup is required
2. Admin reports needs more transparency and less dependence on customer services
3. Tenants Management needs improvement with privacy concern
Overall good in terms of notifications, polls and residence issue management
1. Payment and accounting is seemingly good and UPI integration stands apart
2. User friendly interface
3. Less cluttered homepage with limited advertising features
4. Good customer service
Cons
1. Visitor management need to be enhanced , auto cab approval setup is required
2. Admin reports needs more transparency and less dependence on customer services
3. Tenants Management needs improvement with privacy concern
Overall good in terms of notifications, polls and residence issue management
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Bbigvivek
Pathetic.. Unable to use International credit card with INR as preferred currency
I have been writing to Adda’s support team since January 2026 about an issue in using INR payment while using International credit card and the support team haven’t solved it. Surprised to see issue cannot be solved for 7 months. Shame!!
AKAnand Seshadri K
