Worst fibre after payment jio vanishes
I paid ₹1,200 for a relocation but lost all service after the request — no calls, no texts, no internet. No engineer visit, no installation, and no updates from Jio. I called customer care today; they said they would raise a complaint but did not create a service request or give a ticket/ETA. This is paid service with zero delivery and zero accountability. Extremely disappointed — get your act together, Jio. Resolve immediately, share a ticket number, or issue a refund.
Show more
offline problem
what is the “IT”team doing in jio from june of 2025. what jio don’t have enough revenue to fix a small bug in the app. this is very frustrating and a disappointing situation and scenario i am facing and i have contacted the jio team like 3 times since then but till now no answer this was not the expectation that i was expecting from a big corporation like jio what is the use of wifi router when we can’t even manage it and customise and atleast once in a day one of my devices just disconnects from the router and i have to then manually reconnect the device so i request the jio team to find a solution as soon as possible and i don’t think i am the only one facing this problem in your clients i have seen many disappointed customers in the feedback and ig tagged to the jio account and till now it is not been solved
Show more
Parental control section -why don’t I see it ?
Dear Developer
I have been sending emails and having chat with Jio care team mentioning that “parental control banner or section” is not visible for me on this app. They are not able to understand the issue, rather keep dropping mails on creating profile on parental control which”which itself is not visible” on this app for me. I have tried installing /uninstalling the app couple of times but to no avail. Do you have solution or shall I delete the app for good? There is no option in here to attach the screenshot which I would really like to share with you.
I have been sending emails and having chat with Jio care team mentioning that “parental control banner or section” is not visible for me on this app. They are not able to understand the issue, rather keep dropping mails on creating profile on parental control which”which itself is not visible” on this app for me. I have tried installing /uninstalling the app couple of times but to no avail. Do you have solution or shall I delete the app for good? There is no option in here to attach the screenshot which I would really like to share with you.
Show more
Wifi Management Issues
The JIO Home and My JIO apps have persistent technical problems that make WiFi management impossible. Despite having multiple devices connected to my JIO Fibre network, the “Connected devices” section shows “No paired devices” and my router appears “Offline” in the app when it’s clearly working fine. This prevents me from accessing essential features like resetting WiFi passwords, viewing connected devices, or managing router settings. These WiFi management features were not visible since day 1 , making the apps practically useless for basic network administration. JIO needs to fix the synchronization between routers and mobile apps urgently. Until these core features work reliably, I cannot recommend these apps to other JIO Fibre users who need to manage their wifi.
Show more
App Stopped Working
The app has stopped working since June 18, 2025 after recent update. I am on iOS 17.7.2. Whenever I open app after latest update, it gives error “Something went wrong. Please try again!”. I tried uninstalling and then installing afresh to see if issue gets fixed, no luck so far. Since I uninstalled app and installed afresh I am now stuck at login screen as every time I enter mobile number and OTP, it throws same error and doesn’t let me login now.
Show more
