JioHome User Reviews

Top reviews

Worst fibre after payment jio vanishes

I paid ₹1,200 for a relocation but lost all service after the request — no calls, no texts, no internet. No engineer visit, no installation, and no updates from Jio. I called customer care today; they said they would raise a complaint but did not create a service request or give a ticket/ETA. This is paid service with zero delivery and zero accountability. Extremely disappointed — get your act together, Jio. Resolve immediately, share a ticket number, or issue a refund.
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offline problem

what is the “IT”team doing in jio from june of 2025. what jio don’t have enough revenue to fix a small bug in the app. this is very frustrating and a disappointing situation and scenario i am facing and i have contacted the jio team like 3 times since then but till now no answer this was not the expectation that i was expecting from a big corporation like jio what is the use of wifi router when we can’t even manage it and customise and atleast once in a day one of my devices just disconnects from the router and i have to then manually reconnect the device so i request the jio team to find a solution as soon as possible and i don’t think i am the only one facing this problem in your clients i have seen many disappointed customers in the feedback and ig tagged to the jio account and till now it is not been solved
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Parental control section -why don’t I see it ?

Dear Developer
I have been sending emails and having chat with Jio care team mentioning that “parental control banner or section” is not visible for me on this app. They are not able to understand the issue, rather keep dropping mails on creating profile on parental control which”which itself is not visible” on this app for me. I have tried installing /uninstalling the app couple of times but to no avail. Do you have solution or shall I delete the app for good? There is no option in here to attach the screenshot which I would really like to share with you.
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Wifi Management Issues

The JIO Home and My JIO apps have persistent technical problems that make WiFi management impossible. Despite having multiple devices connected to my JIO Fibre network, the “Connected devices” section shows “No paired devices” and my router appears “Offline” in the app when it’s clearly working fine. This prevents me from accessing essential features like resetting WiFi passwords, viewing connected devices, or managing router settings. These WiFi management features were not visible since day 1 , making the apps practically useless for basic network administration. JIO needs to fix the synchronization between routers and mobile apps urgently. Until these core features work reliably, I cannot recommend these apps to other JIO Fibre users who need to manage their wifi.
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App Stopped Working

The app has stopped working since June 18, 2025 after recent update. I am on iOS 17.7.2. Whenever I open app after latest update, it gives error “Something went wrong. Please try again!”. I tried uninstalling and then installing afresh to see if issue gets fixed, no luck so far. Since I uninstalled app and installed afresh I am now stuck at login screen as every time I enter mobile number and OTP, it throws same error and doesn’t let me login now.
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Login again error!

I installed Jio AirFiber just the day before yesterday, and I was excited to explore all the features. But unfortunately, the JioHome app is not working properly at all. It keeps showing the message “You have been logged out for security reasons” and forces me to log in again,and this happens repeatedly. I’ve already uninstalled and reinstalled the app multiple times, restarted my phone, checked for updates, and ensured stable internet—still the same issue continues.

I’m using an iPhone 12 Pro with the latest iOS version. This app is essential to access the Jio AirFiber features, and it’s really frustrating that it’s not even opening properly. Please fix this issue as soon as possible.

This is not the kind of experience I expected just after installation
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Amazing Interface and Feature Set !!

Jio Home App is so smooth and full of features. I am able to control all my 9 smart devices quickly, remotely, and accurately.
The new version of the App has quite intuitive UI which is highly engaging!!

Great Update! Much Improved!

I’ve been using the old version of this app, and the new update is a game changer! The app is incredibly smooth with a sleek and user friendly UI. It’s a huge improvement, making the experience more enjoyable and efficient.

Definitely a must-have now!

Ultimate Jio Home App

This IoT Jio home app is incredibly easy to use, connecting all my devices seamlessly. The interface is intuitive, and automation features save time and energy. Real-time notifications and voice integration with Alexa/Google work flawlessly. It's reliable, stable, and has made managing my smart home a breeze. Highly recommended!
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Best for home automation

Jio Home is a fantastic app for managing smart home devices with ease. The interface is user-friendly, and the controls are intuitive, making it simple to monitor and automate home appliances. Highly recommended for anyone looking to enhance their smart home experience!

Excellent app with clean design and lots of functionality

I use this app since long time, the improvement in this version found totally ground breaking.

I could able to get clear idea about my smart home device status and could control easily.

Jio air Fiber

Jio Air Fiber is a fantastic addition to home entertainment, offering seamless installation and an array of excellent channels for a premium viewing experience. The installation process is hassle-free and quick, ensuring that you can start enjoying its services without delays. The channel lineup is extensive, covering everything from entertainment and sports to regional and international content, making it suitable for all tastes. The streaming quality is top-notch, with ultra-fast speeds ensuring uninterrupted viewing, even in 4K. Overall, Jio Air Fiber is a great choice for anyone looking to elevate their entertainment experience.
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Remote flaw’s

The application is good, but it has a few flaws. One is that the remote control does not have a voice command option, and the other is that there are connectivity issues with the remote, especially on iOS. So please fix this as soon as possible.

AMAZINGGGG APP

an amazing app helped me to watch my tv with the help of this remote app
really really helpful u can control anything in the tv and even play games in ur tv
and helped me to use the tv when my mom would hide the actual tv remote 😂

It’s Awesome!

I’m cutting one star because there is few things that is needed to be there(hopefully in the next update)
1- voice search
2-Bluetooth Distance
3- Connectivity issues (it is disconnected after few minutes even if the app is open)
4- App’s interface should be more realistic and some more buttons should be need to add)
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😂😂😂 where is the common sense??

Recently I lost my jio tv box remote and I thought of downloading this app to connect to the box without using the physical remote. I downloaded the app and and went onto pairing via Bluetooth. The app searched the box and it relayed a message on the screen which asked the user’s input for pairing to the phone or not. But guess what? The only way to confirm the pairing request was through physical remote which I literally lost🤣 How do I proceed with that? What is this?
What’s the point of installing this app for virtual remote if I still need the physical one. Ridiculous.
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Good working well

Working well

Good experience

Jio is very convenient in terms of cost and comfort..

Comfort is because my children broken the remote and it is easy and fast response that we installed remote app in MyJio and our worry about is gone..

Internet and connectivity is always reliable

For Children control remote

This mobile app has a lot of features and as it is operated through Bluetooth, the TV can be stopped by young children from watching more TV.

Buggy app

Since Jio locked it’s router to be used as FTP, it is required to have a decent app to access media files from usb/hdd drive connected to jio router. Jio needs to either give access to router for setting FTP as other routers can do or need to provide a working app. This app crashes if I try to access files or try to play videos from jio media server. Even if it works the player responds very slowly and may files simply don’t run.
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