Sign in broken
Sign in does not work. Cannot enter account number in the provided space. App is rendered useless.
Not working!
Always unable to sign-in to the account. Very disappointing to use.
Sign in doesn’t work
To verify your login you need to use a security key or biometric authenticator. But when clicking verify it gives you two options: QR code or security key. As I’ve already set up a passkey using my device to log in to the system, I click QR code and attempt to get my passkey to trigger by using my iPads camera. (I really shouldn’t need two devices…) However, the website that pops up inside the app is ever so slightly different from the adelaide uni website login, so the passkey won’t trigger and I can’t log in. I’ve attempted to add the website to the list in the passwords app to no avail. I also can’t seem to open the pop up in safari or externally at all so my attempts at troubleshooting have been exhausted.
I really hope Adelaide Uni can fix this issue soon, or else it might be another tangle in this whole mess.
I really hope Adelaide Uni can fix this issue soon, or else it might be another tangle in this whole mess.
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Response from developer
Hi ashjaed, Sorry to hear you are having issues signing in. If you haven't done so already, please contact student services at https://adelaideuni.edu.au/about/support/technology so we can help to resolve this issue for you.