ADESA User Reviews

Customer Experience

Positive experience8.7% of reviews
Neutral0.7% of reviews
Negative experience90.7% of reviews

~ Based on 150 written reviews from the US App Store.

What users say about ADESA

Is ADESA Safe?

ADESA has mixed safety signals based on user ratings. AppsHunter Safety Score for ADESA is 58/100.

This assessment is based on 157 user ratings, with an App Store average of 2.8/5.

Safety Analysis

42.0% of ratings point to a safe experience
2.5% of ratings suggest some concerns
55.4% of ratings point to a risky experience

~ Based on 157 App Store ratings for ADESA.

Is ADESA Legit?

ADESA appears to be a legitimate app. AppsHunter Legitimacy Score for ADESA is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not bad. Best dealer auction app.

Not bad. Beat dealer auction app, but that’s not saying a lot. It’s worlds better than Manheim and Carmax Auctions.

The worst interface

For being such a large corporation, this app, as well as their online website, has to be the worst interface. There is no way to view any if bids that are awaiting an answer. There is also no way to see any vehicles that we have run through the sale. If you don’t call in to ADESA, you’re left with nothing but questions. Any other auction platform has everything listed clearly and efficiently. You can see pending bids on your inventory as well as the purchases that are made. Step up ADESA. Meet the current needs of your customers. Stop pushing an app that is only geared toward ADESA Clear.
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Become better

Overall great experience and always improving experience. For me works perfectly fine.

Best Auction App

If you are comparing this to other big auctions this by far has the best UI. The app gets constantly updated to fix bugs and the programming team is actually competent when it comes to identifying issues. The filter menus are straightforward. Anyone who dislikes it is probably over the age of 40 and prefers an old school layout. I appreciate how the simulcast is extremely responsive on mobile and desktop. I know it’s happened on other platforms where your bid is delayed and you end up overpaying but not on here.
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Updates make it inoperable

This business is fast paced one wrong move can really mess you up. Need an app that can keep up this is not it. Automatic logouts in the middle of the lane. No Face ID have to merge with something else. I understand the complications of someone else using your app but need for it to function when it matters most.
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Horrible experience

Horrible experience with this company. Imagine sending a grievance letter via email and over 4 months and counting no response at all.

No access from older iPad.

Cannot download an older version,

Solid app

I think it’s one of the best apps out there for auction buying, needs things here and there like being able to sort by make. Overall solid app

Prices are expensive!

Almost every car on here is starting bids at way more than retail

Constant updates on issues that don’t get fixed

The app was great when I first downloaded it about a year ago, but recent updates seem to have introduced several issues. Features that previously worked—like viewing OBD codes—are no longer accessible. Additionally, the app crashes whenever I try to use the “View Summary” button. Hoping these problems get addressed soon.
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Terrible app

Just absolutely the worst application and website there're possibly is for an auto auction. It's just incredibly insanely stupid.

Bugs all over the app

I have updated the app, downloaded it in all my other phones and have the same issues everywhere.
As soon as you click anything about the car, specially the codes stuff it keeps bringing you back to the last screen.

DAILY UPDATES!

This is crazy!
Can’t use the app without updating which is almost every 2 days. Constantly updating can’t do anything.

Unadulterated Trash

Who did you hire to make this APP? Kindergarteners from third world country?

Go back to the old app

This new app is horrible I miss the old app. Very disappointed in adesa. I’ve been going to adesa since 1989. Very very disappointed.

Not working properly

Since march 5 I have in app only Adesa clear, no way to choose Simulcast!!! When I log in, after I do sms code verification, I have running circle which never stops. So basically I can’t go further. After I restart app, it opens, but I have only clear. No Access to simulcast.
I deleted app completely, reset cache and deleted, nothing helps. If I log in with my Samsung, everything works fine.
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No works worst app for auctions

No work on iphone17 I cant see my purchases my workbook

Embarrassing

Lowest point of their existence.

Adesa heavy duty truck and trailers

Adesa heavy duty truck and trailers why no acces to specials on app

Horrible app

Worst app ever for dealers