Retirement
So you guys have caused me some problems and it has snowballed effecting my life I didn’t consent to retirement withholding or sign a thing through project work solutions kinda funny how your names changed to solutions as well any how my union was not aware or my ex former coworkers in was asked to represent the 6 of us for answers it was simple we needed details nothing was mailed or stated it was if you don’t opt out by mailing this paper back or in fine print where no one checks go paperless and basically repeat same process. So why wasn’t my employer instructed to converse with us well she didn’t know it was passed off to our union by her I went back in forth for two months and it caused me future bad standings with my union and lead to termination because a long paper trail and text and phone calls plus union rep paying me a visit so I had used the word lawsuit here I am I never got answers either did my coworkers we just wanted to know why we were missing money I’ve invested years into my union to come down to needing a few simple answers and now I’m looking at needing a new career maybe lawsuits the thing I may as well proceed at this point plus gabby my ex employer cheating the system You know who I am
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Time off
When they release new update they don’t check even. Time off page works half. It doesn’t show anymore how many vacation day left. Previous version was showing it. You guys need to hire good tester
T4 missing with last update
Our T4’s are missing for the app after the update. The AI chat bot provides a ‘Take Me’ button to view it but in truth the button does nothing and remains in the chat.
Buggy laggy inefficient app
I don’t know how this app has such high reviews, clearly not from employees.
It’s the most bloated app I’ve ever dealt with.
It’s the most bloated app I’ve ever dealt with.
good
good
App not supporting
I keep receiving emails asking me to verify my address, but there is no option to do so in the app, and the verification link in the email is not working. Could you please help me resolve this issue? Thank you.
Love ittt!!!
This app is great and very easy to use and manage. Thanks for such an amazing app
Errors
There’s always something wrong
The epitome of technological failure.
Selecting app support just sends you to the website advertisement not app support. This app coincide with the clock in app is the technological failure of our generation. It seems pointless to need multiple apps just to clock in for work when I used to be able to just log into my phone and then be able to unlock the apps to clock into work now it is a five minute process. Don’t reply justifying your bad app unless you allow me to get support.
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For phone
The amount of lag on this app is downright ridiculous, especially when trying to clock in and clock out because of the lag you can sometimes mis your punches for work and then got to submit a ticket, which would make more work for y’all. I’m not really sure what you guys can do to fix it. But this lag is terrible. At least find a way where we can record our time even if we don’t have like Internet service and then service resume or stabilizes everything is updated.
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Update every single week
I’ve never had this issue before, but for the last six months, I’ve had to update every single Thursday just to see what my paycheck’s gonna be. I’m ready to get rid of this app. You’re wasting my time.
Never works
Quick clock button never works, takes forever to open and load and constant updates that make app unusable and frustrating to use
Getting Better
More Improvements good updates now need AI
Latest update
This update is horrible. I can no longer see my time off or request time off
Slow
This app is painfully slow. It gets slower every time it’s updated. I’ll fix something else and it will get slower. We’re reminded to update once a week and it gets slower. I actually have to set several timers to go off before my lunch break ends in order to give myself time for the app to do its thing. It used to be I could login when it was time to end my lunch and it would take me a few seconds to get in and punch the clock. Now, some update has disabled Face ID and just this afternoon I realized it’s no longer asking me to auto fill from my secure passwords. I’m OK with having to type in the password. But I’m not OK with his features being taken away or features breaking that caused me to waste time. I am so damn busy, I can’t waste time waiting for this app to work and I have run up against labor violations by three minutes because this app is so ƃuıʞɔnɟ slow. I have deleted and reinstalled it. I have restarted my phone. I have cleared the memory cache too. I have logged out of the app and back in. It does not matter, the behavior stays the same. I have had more violations of my meal break in the last two weeks than I have in two year. Why? Because I’m late by a minute or two trying to get the stupid app to work. I literally got in trouble because it looks like I’m working into federally mandated break periods because this app won’t let me clock out in a reasonable amount of time from opening it. I’ve counted six whole seconds from tapping the clock button to the app responding and another two or three seconds for the little thinking wheel to stop spinning and display the clock and clock out buttons. Unbelievable. And that’s after I’ve tried to open the app and login several times with it getting stuck and needing to be quit and reopened. There comes a time in an app’s life where the entire thing needs to be scrapped and built from the ground up in order to make it work. I think your app developer is at that point with this app and hasn’t realized it yet.
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Updates don’t matter
I am forced to use this app by my employer. I’ve been using it for four years. While I very much appreciate all of the updates that occur, ADP seems to have not the fact that it is a laggy, buggy app! There are times when I try to log my time that it’ll take five minutes to load anything. There are many times that I have to shut the app down and restart it before I even get access. This is of course, regardless of whether I’m on Wi-Fi or cellular. What gives?!
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“Quick clock” should be renamed “Won’t work unless you close it out 10x and by then you’re late”
I have to explain every week why I’ve clocked in two minutes late every day. Because the app has to be closed out and refreshed multiple times before it lets me use “Quick Clock”. Updates multiple times a week but they don’t fix anything.
I should save myself the headache and just use the sign in with Face ID option. It takes forever but I usually only have to do it once.
I should save myself the headache and just use the sign in with Face ID option. It takes forever but I usually only have to do it once.
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Stupid and needless security
It is absurd that I just authenticated to open the app and then I have to tap to inside the details. Clearly I want to see the details - I just authenticated and logged in! Stupid stupid stupid.
Frustrated
This app is so frustrating. When times I need important information and check something out that I really need at the moment it glitches and freezes or just completely exits out of the whole app entirely smh take your time updating bcuz none of the updates improve anything. Hire a better technical staff
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Time in/out not working correctly?
Recently when I’ve clocked in or out and shows the opposite. Like I’ll clock in but it shows I clocked out. I’ve never had this issue before.
