ADP Mobile Solutions User Reviews

Customer Experience

Positive experience21.3% of reviews
Neutral6.9% of reviews
Negative experience71.8% of reviews

~ Based on 3,849 written reviews from the US App Store.

What users say about ADP Mobile Solutions

Is ADP Mobile Solutions Safe?

ADP Mobile Solutions appears safe based on user ratings. AppsHunter Safety Score for ADP Mobile Solutions is 94/100.

This assessment is based on 4,460,343 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.5% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 4,460,343 App Store ratings for ADP Mobile Solutions.

Is ADP Mobile Solutions Legit?

ADP Mobile Solutions appears to be a legitimate app. AppsHunter Legitimacy Score for ADP Mobile Solutions is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor

Never loads lots of errors . only use it because of my job wish we used something else

Thank you

This team is the greatest team ever
Thank you all of you

Add Dark mode

Add the dark mode and widget for the quick clock
Time card scroll doesn’t work it glitches

Terrible

This app is terrible and just keeps getting worse . Slow to load where you actually have to clock in and out. Making sure you’re always late , and on top of that you can’t scroll up and down your time card like it’s stuck in one place for some reason. I’ve been using it for years , wish my employer switched to something else …. Bad
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Poor performance.

Poor performance. Does not load. Takes 2 to 3 mins to clock in or out. Sometimes. Even 5 mins. Freezes regularly.

Snail ADP

Why are there so many updates? This app runs so slow and you would think with the update every other day the problem will be fixed. This is the worst app ever.

My two cents

After the app update that just posted, I’m getting an error when trying to log in “SDK_NOT_INITIALIZED”. And when will dark mode support ever get added? It’s crazy that it’s taken this long. Finally, stop asking me if I want to opt in to paperless every time I look at a pay stub each payday. I don’t want paperless but have to keep confirming it 26+ times a year
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Bad app

ADP messed up my city taxes as it was not collecting any even though setup right. No chance to talk to ADP as they hide behind “Your employer has this and that”. I have noticed this issue late and my employer tells me that ADP is not willing to increase the CITY deduction so I can get caught up. Idiots. No way to contact ADP either.
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Unreliable

Retirement option not always available.

Too many updates

I feel like I have to update this app way too often. It’s always glitching, and I’ve never had to update an app so much!

Direct deposit

Needs to get better with letting someone change there direct deposit over the app .

Update

Too many updates every 2 days, I’m getting married by hand.

I’m not sure what purpose this app serves?

It seems to be just another advertisement delivery mechanism

Absolute garbage app

The app refuses to take your password and it won’t let you reset your password because it claims the userid that you’ve used forever doesn’t exist. If I owned a company I wouldn’t let ADP handle anything they’re incompetent and useless.

Never opens on first attempt

This app constantly crashes while using it. Make sure to plan an extra 15 to 20 minutes for all app activity especially clocking in and out. If I understand there are heavy use time for the app, the developers do too and should correct their issue.
It doesn’t have any relevant HR information that the website has such as insurance information.
It’s full of ads on every screen with multiple screens dedicated to just ads. I wish I didn’t have to use it.
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Buggy

This app and service is plagued by bugs, and often has login issues. Offline clocking has issues with syncing, and has intermittent issues with availability of options.

Dumb

Too many app/password updates

Terrible

9 out of 10 times I have to use this app something isn’t working. The majority of the time I have to change my password they never even follow up with the code and it takes several attempts. It crashes regularly. I truly wish we could just go back to pen and paper. This service is horrible.

404 gateway problems and deposit splitting issues

This is without a doubt one of the worst payroll management systems ever. The desktop version is awful. 404 errors everytime I try to login or clock in. I cannot split my deposits the way I want them and automate one check to go to one account and one check goes to the other, instead it’s percentage based and I have to manually switch it each time. What a joke.
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Sage was better

Continuosly having to get my admin to contact your admin to reset passwords. It comes up that my password is wrong …..I use facial recognition 🤣🤣.It is so bad now that several members of my team have requested paper copies of there payslips.We had SAGE before and honestly they were much better.