Update broke the WiFi for aircon
Absolutely fine until the update, then suddenly broken— please fix it or at least regressed to the previous piece of software that actually worked.
Hors ligne
Bonjour même connecter en wifi sur l app la machine apparaît toujours hors ligne
Response from developer
Bonjour El barto 002, Il semble que vous ayez des difficultés à connecter l'application, même avec le Wi-Fi. Nous comprenons à quel point cela peut être gênant, et il est essentiel pour nous que vous puissiez utiliser l'application sans souci. Pour obtenir de l'aide, je vous invite à visiter notre site de support à l'adresse support.electrolux.fr. Votre retour est précieux et nous aide à améliorer l'expérience pour tous. Merci de votre patience, et nous espérons que vous pourrez bientôt profiter pleinement de notre application !
Live updates not working
“Time left” on wash no longer updates on my lock screen so it’s useless
Timer no longer working
After nearly a year the timer was finally fixed, only for the fix to be short lived.
Whilst it appears the timer has been set, a few minutes later it changes to none, thereby cancelling any timer that was set.
I presume it will take a further year for AEG to fix it again.
Whilst it appears the timer has been set, a few minutes later it changes to none, thereby cancelling any timer that was set.
I presume it will take a further year for AEG to fix it again.
Timer has been fixed.
After over a year, and countless people leaving negative reviews, the timer function has finally been fixed.
This doesn’t absolve AEG of terrible customer service, but I’m glad it’s fixed.
Empty standard responses of “your feedback is important and we have escalated it internally” are useless… give your customers honest insight to the problem and timescales required to fix problems.
If it continues to work I’ll happily increase my review rating further.
This doesn’t absolve AEG of terrible customer service, but I’m glad it’s fixed.
Empty standard responses of “your feedback is important and we have escalated it internally” are useless… give your customers honest insight to the problem and timescales required to fix problems.
If it continues to work I’ll happily increase my review rating further.
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