Aer Lingus Play User Reviews

What users say

Top reviews

Won’t pair

Used to pair but last few times it won’t pair or give me any option to pair. I have reinstalled but won’t work. I am on WiFi on the plane but the app is useless so I can’t use mt headphones.

No obvious way to connect this when on flight

Completely useless.

Useless

Was completely pointless, the app kept disconnecting. Served no purpose to the flight and was entirely pointless. Don’t download!

Looks the part

Doesn’t work!!!!stewardess told me takes a while after take off to get signal landed back in Dublin still hadn’t connected despite multiple attempts!!!! Rubbish!

awful

my airpods will not connect waste of time

Worked fine for me

Contrary to many other reviews, it worked fine for me on a transatlantic flight. Useful to control the music while keeping the map on screen, I guess?

Terrible

App doesn’t work, completely useless

Do not download.

Does not work. Don’t waste your time downloading it.

Build in audio playback on device

This would be so much better if the app could do audio playback to your of headphones over Bluetooth!

Works fine

Not sure why this app gets no love.
Works as advertised and for the price you can’t beat it!
When connecting to seatback over Bluetooth you do need to be pretty quick to accept the connection of the seatback screen before it times out.

Works fine, no complaints from me.

Can’t connect and not going to try anymore

Just use the remote

Pairing doesn’t work

Pairing doesn’t work

No way to connect to seatback

Completely useless

Rubbish

Doesn’t work… you would think with all the poor reviews air lingus would cruelly get there finger out and sort it or just delete it…. Customer feedback is consistently poor and for an organisation that claims t listed…. Well must be something blocking the old ears!!

Simply Doesn’t Work

No choice but to give it 1 star. The app simply doesn’t work. I’ve tried on 2 different flights with the exact same result. None of the instructions guided me to a working connection. Flight crew couldn’t even get it to work either.

Useless

Not worth a fraction of the space it’s taking on your phone

Still a work in progress

Please invest time into allowing interchangeable audio and video playback on-device, rather than on the passenger-facing screen - it's just streaming data across a network. Integrate AirPlay natively on iOS devices.

This app is terrible

I hope you are never unlucky enough to have to fly Aer Lingus because having to use this app is a nightmare and it is terrible

Don’t fly

Honestly just don’t ever fly aer Lingus they are just a crappy airline

App does not work

Downloaded the app, it says “next “ to pair the device but there is nowhere to input the code.

Terrible design. Did these guys even test this thing? Embarrassing.