Good service Poor App
Your service in the ferry is absolutely fabulous but your app crashes many times and need to have more features.
Stopped working
Stopped working after updating 😔
Easy to use app
Effortless app - (I hope as travelling in 3 months time) much cheaper than ferry company website.
Excellent App
Always use the aFerry app and I found a good option for me I recommend it’s brilliant, 👍
View my booking doesn’t work on iPhone cannot add to wallet
No point in using on IPhone 16 if you cannot do anything on the app to add booking to wallet - stick to website - bot tells you to use website - so I will - app deleted
Priceless.. perfect for travellers
Good proces - easy to manage ..
Horrible service
I received an email confirming that my ticket was successfully booked and the price was confirmed. On your system, the price still shows the same — you have not increased it. So why are you now asking me to pay an extra £1100 after confirming my booking?
Amending booking
Today I tried on the app and on the website to amend my booking Each time I got to payment page and it says failure Cannot speak to anyone I need to change this booking This us an awful service with unsatisfactory customer service
Poor
Tried multiple times to pay for a booking but kept telling me that it was unsuccessful. Had to pay through PayPal for some reason.
Excellent
Simple and fast ferry bookings. No extra charges.
Attempts to reset password fail
You are met with the incorrect claim, “Oops! You appear to have more than one tab open on this website.” As a result I couldn’t cancel a trip and claim a partial refund.
Aferry AVOID!
It is so easy to book ,,,however, Try to amend something and you are Stonewall blanked, no communication, no contact, nothing. Book with this company at your cost.
Stratospheric Stress creator!
Possibly the worst app I’ve ever had the misfortune to use. I was unable to login, the only way to contact them is through the app which did not recognise my email address and password ie no way to contact them, there is a phone number but a recording tells you to use app, stress was multiplied by travelling to a wedding the stress level was not worth any savings, I resorted to using facebook messenger to contact them so far no reply. Will not be recommending or using it again
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Good service
Thanks
Worst app ever
Impossible to create a password price not clearly mentioned for the tax and port fees
I paid $400 but after all fees (again not mentioned) , I guess it’s gonna be way more than that.. avoid thiscrappy company
I paid $400 but after all fees (again not mentioned) , I guess it’s gonna be way more than that.. avoid thiscrappy company
Be careful
8 times out of 10 it works, however, sometimes when you select a trip the cost can double when you end up at check out …
Be careful with that …
Be careful with that …
Found a 78€ price in the end it was 142€
This is a big scam!
The price was 78€, so I selected it.
After I entered all the info, clicked to pay and the price just increased to 142€
The price was 78€, so I selected it.
After I entered all the info, clicked to pay and the price just increased to 142€
Great easy app!
My friend recommended this app to me and so far I’m more than happy! Way easier to use than standard websites and always find best deals! Will be using again and again for sure !!!
Worst app bar none
Crashes, extremely slow, useless
Response from developer
This doesn't seem right. We want to take a closer look at this for you. Please send a note to https://help.aferry.com/en/articles/4331821-how-do-i-contact-you so we can connect.
Disgusting Service - Baiting Customers
I’m gutted of how their system works.
You go on their website and look for a ticket and they raise up the price once you go to check out.
Ticket was priced at £83.33, clicked to check out, filled out the details and when it comes to paying, “Oopss the price has gone up by 110%”.
They’re literally baiting customers and once their on their website they take advantage.
Absolutely disgusting I do not recommend, not sure why they can’t be upfront about their rates just like P&O or DFDS.
You go on their website and look for a ticket and they raise up the price once you go to check out.
Ticket was priced at £83.33, clicked to check out, filled out the details and when it comes to paying, “Oopss the price has gone up by 110%”.
They’re literally baiting customers and once their on their website they take advantage.
Absolutely disgusting I do not recommend, not sure why they can’t be upfront about their rates just like P&O or DFDS.
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