Really?!
This day and age in 2025 you would think that they would update it. Cannot recommend this treadmill because of the horrible app.
Horizon 7.0 AT
This app does not connect to the treadmill at all. My phone is connected to the treadmill however I am unable to edit any user information and customer service has no idea what to do. App is useless. Less than 1 star.
“Failed to get Machine Information” Error
I downloaded this app to try to use with my new Horizon 7.0AT-05 treadmill (v2.003). Horizon documentation on line indicates that this app is compatible with the 7.0AT treadmill. When I open the app, after about 10 seconds, I get a pop up error message that says “FAILED TO GET MACHINE INFORMATION”. On my iOS device (iPad) the treadmill does shows as paired with Bluetooth (HORIZON_7.0AT 392B). The app however indicates on another screen ‘YOUR BLUETOOTH DEVICE IS NOT CONNECTED, PLEASE WAIT 90 SECONDS”. I gave up on trying to get this app to work with the treadmill. I encourage Johnson Health Tech to reply to this message if they know the resolution to this problem.
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Doesn’t stay synced anymore with Horizon elliptical
Worked for a few yrs. Always a little slow to sync to elliptical. But now it still syncs initially, but doesn’t stay synced.
Does what I expected!
Bought a second hand Horizon T303 and this app lets me manipulate all the settings from my iphone, including ‘start’, pause(!), and ‘stop’ AND keep the manual program I’d set and workout history. Sure I can’t amend the user name or details, but maybe that’s the treadmill’s fault? Quite pleased to get this for free - thanks!
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Terrible
Terrible app. Slow. Custom program not intuitive and restrictive.
Antiquated
App doesn’t work if phone is in “Dark” (scrollers are blank for your worn out history). Doesn’t sync well with Apple Fitness/Health. App looks like it was designed for a first gen iPhone. Could use an update for todays technology.
My First 5K doesn’t work
I’ve tried leaving the app open and the treadmill on, but when I come back in 2 days for the next workout the app says it’s “been 2 weeks since last workout” and STARTS OVER! Can’t y’all fix this?!!
Horrible
Shame on you horizon fitness for having this worthless app to support your equipment. Do better. Next time I won’t buy horizon
No updates in over 2 years
Don’t bother installing. The app doesn’t work and hasn’t been updates in over 2 years.
DO NOT DOWNLOAD THIS APP!!
Downloaded the app just so we could change the usernames. It successfully did that, but the next time we tried to use the treadmill, we couldn’t select a user. It would let us rotate through the usernames but pressing enter wouldn’t do anything. I was also not able to get into the reset menu while this was happening. it finally let me and I factory reset it. All is well now, but I would definitely not recommend using this app for any reason whatsoever.
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Can’t Even Edit Birthday
What a terrible App. It really is an absolute pain to try to create even one user profile
Please fix
I don’t know if it’s just me, but I cannot adjust my age during set up. The age wheel is empty
16.6.1 iOS
App no longer works with iPhone16.6.1. Are there any other apps that work with Horizon Elliptical of 2019 era?
App Needs Improvements
When trying to use history, the dates aren’t visible on the screen. You’re just randomly scrolling. It’s the same way when you try to add your weight. Please fix!
Has issues even just displaying its own info
The connection takes forever to my treadmill, but at least once it’s connected, I can change settings. But when you go to the history to look at your workout history, it’s useless. You click on the start date for the range you want and it doesn’t display anything for you to select the date, just yes and no on the bottom. There is absolutely no way I can look at my history using this app.
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Has potential to be better
App does not sync to the heart rate sensor that came with the treadmill. App does not retain history and settings per user. App could be improved to enhance the user interface with the treadmill and app.
It sort of works…BUT
Had my Horizon treadmill for about a year. Downloaded the app upon their recommendation. It does sync to Bluetooth but the app usability is about next to nothing. Running it from my iPad or iPhone some of the menu items can’t be set up simple because they are so wonky. If ever an app was screaming out for a new upgrade this one is it.
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The app won’t even save my user profile
I can’t even get thru the first step. It resets my user profile every time I try to save it.
Whats up with app
Is this discontinued? It claims to take 90 seconds to connect via Bluetooth which is already a ridiculous amount of time to connect in 2023. Here i am standing on treadmill for the last 15 trying and nothing. Bluetooth 4.0 yeah right
