Really?!
This day and age in 2025 you would think that they would update it. Cannot recommend this treadmill because of the horrible app.
Horizon 7.0 AT
This app does not connect to the treadmill at all. My phone is connected to the treadmill however I am unable to edit any user information and customer service has no idea what to do. App is useless. Less than 1 star.
“Failed to get Machine Information” Error
I downloaded this app to try to use with my new Horizon 7.0AT-05 treadmill (v2.003). Horizon documentation on line indicates that this app is compatible with the 7.0AT treadmill. When I open the app, after about 10 seconds, I get a pop up error message that says “FAILED TO GET MACHINE INFORMATION”. On my iOS device (iPad) the treadmill does shows as paired with Bluetooth (HORIZON_7.0AT 392B). The app however indicates on another screen ‘YOUR BLUETOOTH DEVICE IS NOT CONNECTED, PLEASE WAIT 90 SECONDS”. I gave up on trying to get this app to work with the treadmill. I encourage Johnson Health Tech to reply to this message if they know the resolution to this problem.
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Doesn’t stay synced anymore with Horizon elliptical
Worked for a few yrs. Always a little slow to sync to elliptical. But now it still syncs initially, but doesn’t stay synced.
Does what I expected!
Bought a second hand Horizon T303 and this app lets me manipulate all the settings from my iphone, including ‘start’, pause(!), and ‘stop’ AND keep the manual program I’d set and workout history. Sure I can’t amend the user name or details, but maybe that’s the treadmill’s fault? Quite pleased to get this for free - thanks!
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