App is not formatting correctly
Joke program
Response from developer
We’re sorry to hear this was such a frustrating experience. The app is designed to support setup and control for compatible Delta products, and when followed as intended, the installation process works reliably for the vast majority of customers. If setup didn’t go as expected or you’re unsure whether your product is supported, our support team can help clarify and provide guided assistance. You can reach Delta Faucet support at 1‑800‑345‑DELTA (3358).
UI needs work
The UI to dispense arbitrary amounts has the same problem and is clunky to use
Finally why do I have to sign into 2 accounts on the app?
Looking forward to improvements i hope
Response from developer
Thank you for the thoughtful and detailed feedback—we appreciate you taking the time to call these things out. Input around touch responsiveness, feedback cues, and control workflows is exactly the kind of insight we use to improve the experience, and it’s something our team is actively reviewing for future releases. Regarding the two sign‑ins, we agree this isn’t ideal. We’re currently working toward consolidating the login experience and expect to merge these into a single account later this year. We appreciate your patience and your interest in where the app is headed. Feedback like this directly helps shape upcoming improvements.
Junk
Response from developer
We understand how frustrating that experience must have been, and we appreciate you sharing it. As part of the transition to app‑based control, we’ve identified and addressed several early stability issues, and recent software updates have resolved the types of setup interruptions you’re describing. The app is designed to provide reliable control and integration once setup is complete, and we’re continuing to improve performance and polish based on customer feedback. If you do run into trouble during setup or would like more guided assistance, our support team is available at 1‑800‑345‑DELTA (3358).
Sucks
Response from developer
We’re sorry this was frustrating. The app does support adding compatible faucets and includes a guided, step‑by‑step setup flow that is designed to take customers through the process from start to finish. That setup experience works as intended for the vast majority of customers when followed as outlined. If you’re still unable to complete setup or feel something isn’t working as expected, our support team can provide additional guidance. You can reach Delta Faucet support at 1‑800‑345‑DELTA (3358).
