Joke program
Response from developer
We’re sorry to hear this was such a frustrating experience. The app is designed to support setup and control for compatible Delta products, and when followed as intended, the installation process works reliably for the vast majority of customers. If setup didn’t go as expected or you’re unsure whether your product is supported, our support team can help clarify and provide guided assistance. You can reach Delta Faucet support at 1‑800‑345‑DELTA (3358).
UI needs work
The UI to dispense arbitrary amounts has the same problem and is clunky to use
Finally why do I have to sign into 2 accounts on the app?
Looking forward to improvements i hope
Response from developer
Thank you for the thoughtful and detailed feedback—we appreciate you taking the time to call these things out. Input around touch responsiveness, feedback cues, and control workflows is exactly the kind of insight we use to improve the experience, and it’s something our team is actively reviewing for future releases. Regarding the two sign‑ins, we agree this isn’t ideal. We’re currently working toward consolidating the login experience and expect to merge these into a single account later this year. We appreciate your patience and your interest in where the app is headed. Feedback like this directly helps shape upcoming improvements.
Junk
Response from developer
We understand how frustrating that experience must have been, and we appreciate you sharing it. As part of the transition to app‑based control, we’ve identified and addressed several early stability issues, and recent software updates have resolved the types of setup interruptions you’re describing. The app is designed to provide reliable control and integration once setup is complete, and we’re continuing to improve performance and polish based on customer feedback. If you do run into trouble during setup or would like more guided assistance, our support team is available at 1‑800‑345‑DELTA (3358).
Sucks
Response from developer
We’re sorry this was frustrating. The app does support adding compatible faucets and includes a guided, step‑by‑step setup flow that is designed to take customers through the process from start to finish. That setup experience works as intended for the vast majority of customers when followed as outlined. If you’re still unable to complete setup or feel something isn’t working as expected, our support team can provide additional guidance. You can reach Delta Faucet support at 1‑800‑345‑DELTA (3358).
Font
Response from developer
Thank you for sharing this feedback—we understand how important comfortable text sizing is to the overall experience. We’ve done extensive testing to ensure the app’s font scales appropriately across a wide range of screen sizes, including newer iPhone models. In some cases, text can appear larger depending on device-level accessibility or custom font size settings, which may affect how the app is displayed. That said, we appreciate you calling this out, as it helps us continue refining how the app adapts to different configurations. Your feedback is valuable and helps guide future improvements.
Awful
Response from developer
We’re sorry for the frustration you’re experiencing. The app is available in English, Spanish, and French and automatically matches your phone’s language settings. If you’re seeing a different language than expected, please check your device settings. Regarding WiFi interruptions, you should not need to reinstall the app after a disruption. We’d love to understand more about which product you’re using so we can troubleshoot and improve your experience. Please reach out to our support team in the app under Account >> Product Support, and we’ll be happy to assist!
Let users adjust steam pre-heat time
Response from developer
Thanks for your feedback! We understand the need for more flexibility in preheat time and appreciate your suggestion. While this option isn’t available yet, we’re always working to improve the app. We’ll share your input with our team. If you have more feedback, reach out via Account >> Product Support!
Steamist
Completely broken
Response from developer
We’re sorry for the frustration during setup. The app now supports VoiceIQ 1 faucets, so you should be able to complete the setup directly. If the issue persists, you can reach our support team directly in the app by navigating to Account >> Product Support. We appreciate your feedback and are here to help!
No Steamist Support?
I regret not going with Kohler.
If it ain’t broke don’t fix it
Response from developer
We’re sorry for the frustration during setup. The app now supports VoiceIQ 1 faucets, so you should be able to complete the setup directly. If the issue persists, you can reach our support team directly in the app by navigating to Account >> Product Support. We appreciate your feedback and are here to help!
Delta 1st gen voice iq faucet
Response from developer
We’re sorry for the frustration during setup. The app now supports VoiceIQ 1 faucets, so you should be able to complete the setup directly. If the issue persists, you can reach our support team directly in the app by navigating to Account >> Product Support. We appreciate your feedback and are here to help!
delta / brizo have killed steamist
In my current usage of the DFC@Home application for the warm-up cycle of my unit, I am constrained to a 15-minute duration, which is insufficient for the unit to attain the necessary operational temperature. Previously, the system allowed for a warm-up period extending to one hour, which was more conducive to my needs, as approximately 25 minutes is required to reach the optimal temperature. The necessity of manual intervention at the unit after a mere 15 minutes negates the convenience of remote application control intended to preheat the steam room.
Moreover, the former application featured integrated access to Pandora and Spotify, enhancing the user experience with seamless musical accompaniment. The current system’s reliance on input or Bluetooth connectivity for audio presents a significant inconvenience, as it precludes the ability to manage music selections from within the confines of the shower—the location where such control is most pertinent. The absence of a Bluetooth-enabled device within the steam shower environment, coupled with the impracticality of the input options, further compounds this issue.
In essence, the Delta Brizo brand seems to have deviated from the previously established standards of user convenience and technological integration that Steamist had adeptly maintained until a few months prior to its acquisition by Delta Faucet Company. The current state of affairs suggests a retrogressive shift in the user experience.
Response from developer
Thank you for taking the time to share your detailed feedback. We understand your concerns regarding the transition from the Steamist app to DFC@Home and the impact on your experience. Our goal is to continually improve functionality, and we appreciate insights like yours to help guide future updates. Regarding the warm-up cycle, we recognize that a 15-minute duration may not meet all users’ needs, and we are actively reviewing how to offer more flexibility. Your input on restoring the extended warm-up period is valuable, and we will share this with our development team as we work toward potential improvements. We also acknowledge the changes in audio integration. While the current system relies on input or Bluetooth connectivity, we understand how native streaming options like Pandora and Spotify enhanced convenience. We’re exploring ways to enhance the user experience and will consider your feedback as we evaluate future updates. We appreciate your patience and your investment in the Steamist experience. If you have any additional insights or need further assistance, please reach out via Account >> Product Support in the app. Your feedback is crucial in shaping the future of our app, and we’re committed to making meaningful improvements.
