Weak
Response from developer
We appreciate your feedback regarding the BEST kitchen APP. We will be sure to pass along your comments to our BEST range hood team. If you need more assistance, please reach out to our Product Support team directly at 800-637-1453 or email to tech.support@broan.com. We will gladly try to help you or answer any questions you may have.
WiFi connection
Response from developer
We appreciate your feedback regarding the BEST kitchen APP. There was a recent firmware update on this APP. If you need more assistance, please contact our Product Support team in the U.S. at 800-637-1453 or email to tech.support@broan.com.
Doesn’t work
Response from developer
We are very sorry to learn of your issue with the BEST kitchen APP. Kindly contact our Product Support team at 800-637-1453 for further discussion or email to tech.support@broan.com. Please have your range hood model number when you call. It can be found up, inside the hood on a specification label. The filters may need to be removed to view this label. We will gladly try to help troubleshoot this issue with you and we look forward to your call or email.
Simply doesn’t work.
Response from developer
We are sorry to learn of your experience with the BEST kitchen APP. Kindly reach out to our Product Support team directly for more assistance via the Contact Us page on our website. We will gladly discuss this with you further and try to help resolve any issues you are experiencing.
Just Stop Working
Reached out to email received developer to report problem. It’s been a week and no response. App and customer service are bricked.
Response from developer
We are very sorry to learn of your experience with the BEST Kitchen APP. Kindly contact our Product Support team via email at tech.support@broan.com for troubleshooting assistance. If you prefer, we have a chat option on the home page of our website or a phone number in the Contact Us page. We are here to help you and we look forward to speaking to you more about this.
