Bad update
An update was just put out and it sucks… Says my batteries are empty when the screen on the bbq shows full ( and I know they are) + you no longer see the temp of the grill… come on guys - it was working so well prior to this update..
Opinions do change
I’ll change my review from poor to excellent. I’m using the home app to remotely control the Napoleon HVAC dual fuel system. The issue was no support and one way communication from thermostat to app, but not app to thermostat.
If anyone has trouble with this app, call support, don’t email or use the form support. The number is listed in your app and activate analytics. After about 20 minutes the issue was resolved!
If anyone has trouble with this app, call support, don’t email or use the form support. The number is listed in your app and activate analytics. After about 20 minutes the issue was resolved!
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Sucks
90% of the time it says timed out and doesn’t work. Maybe you should fix it
The biggest PITA ever
The alerts just keep stacking up. So I have to keep pressing ok endlessly.
A real PITA.
A real PITA.
Great grill
Love my Prestige Phantom 500, only thing missing on the app is propane tank level.





