ABYSMAL
very sluggish, unnecessary swipe ups to get to color, loses sync with fireplace, doesn’t store favorites correctly. Otherwise superb app for a $3000 fireplace
MMissy6100
Issues
Fireplace connected to wifi, turn on fan, app indicates it is on, but nothing on fireplace. Same with heat.
CCCanadian Chuckles
App won’t open or load anymore
The past week the app keeps crashing. Now it won’t even open to adjust my thermostat. It just keeps loading. Worked great before,was there an app update? Please fix this.
MMamaAdawg
unresponsive & don’t remember settings
A lot of time unresponsive and also shows the fireplace is on but not. When unresponsive, manually need to turn on the fireplace.
Also, the fireplace doesn’t remember settings and have set it the we like every time.
Also, the fireplace doesn’t remember settings and have set it the we like every time.
ABAldrin Baroi
Thermostat not following schedule
Since this update, the thermostat will not follow the schedule. Ex: set at 5:27 pm to cool to 23.5C. At 8:30 pm changes to cool to 23C with no schedule change
HRhappy library reader
