Issues
Fireplace connected to wifi, turn on fan, app indicates it is on, but nothing on fireplace. Same with heat.
App won’t open or load anymore
The past week the app keeps crashing. Now it won’t even open to adjust my thermostat. It just keeps loading. Worked great before,was there an app update? Please fix this.
unresponsive & don’t remember settings
A lot of time unresponsive and also shows the fireplace is on but not. When unresponsive, manually need to turn on the fireplace.
Also, the fireplace doesn’t remember settings and have set it the we like every time.
Also, the fireplace doesn’t remember settings and have set it the we like every time.
Thermostat not following schedule
Since this update, the thermostat will not follow the schedule. Ex: set at 5:27 pm to cool to 23.5C. At 8:30 pm changes to cool to 23C with no schedule change
bad
app won’t connect or update my brand new $6000 grill..






