Needs a few tweaks
Exceeds my expectations - except for the fact that I can’t schedule by individual blinds, only by rooms.
I have patio doors and would like the opening panel to close later than the stationary panel. As a work around, the opening panel gets its own room.
Also, unable to move shades to a new room. Have to delete and start installation from the beginning to enact my work around.
I have patio doors and would like the opening panel to close later than the stationary panel. As a work around, the opening panel gets its own room.
Also, unable to move shades to a new room. Have to delete and start installation from the beginning to enact my work around.
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Worked well for a couple of years but...
I had trouble reconnecting to my blinds. It turned out to be a congestion issue on my network, so I reconnected at the far end of my house.
The help desk at Neo were prompt and helpful
The help desk at Neo were prompt and helpful
Great technical service
I faced an issue with blinds in a newly moved in house, and technical service officer was helping me with quick response and detailed instruction. It was great experience.
Great service
I had an issue with a blind motor not working, And my local dealer just wanted to rip me off, selling me the motor and sending a service rep to install it. So I contacted Neo Smart, They got back to me promptly and told me there was no problem installing it myself and sent me a link to a new motor, there solution saved me over $250.
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Love this app
I can run five rooms in the house with Neo - very easy to add new blinds and set schedules- highly recommended






