technical issued
Principal Geophysicist
app is wonderful
Got disappointed every year
Response from developer
What changes would you like to see? Please reach out to us via support@ativsoftware.com with details that we can share with the conference organizers.
Won’t open when click open
Response from developer
Please try completely uninstalling then reinstalling the app. If the issue persists, please contact us via support@ativsoftware.com to continue troubleshooting.
No sync
Pretty good, works
AGU app is slow
Not available on ios16.7.1
Too many interruptions
Laggy
Useless
Every year it does not work!
Their web portal is somehow worse!
agu= monopoly of science 🫤
Response from developer
Hello, could you please reach out to us at support@ativsoftware.com with more information on the device you are using and a screenshot of what you see when attempting to open the program?
Essential high level features missing
The app does not remember where you were the last time you picked it up
Response from developer
Hello, could you please reach out to us at support@ativsoftware.com with an example of the program items you are looking for?
Can’t even login
Response from developer
For further assistance, could you please reach out to us via support@ativsoftware.com with more information on what you see when you attempt to log in?
Horrible
Response from developer
For further assistance, could you please reach out to us via support@ativsoftware.com with more information on your device? We would be happy to discuss alternative options to address your concerns on storage space and speed.
Senior science advisor
AGU events - don’t like it
Response from developer
Thanks for reaching out. To exit a past event, please tap More then Load Other Meetings. Please note that the annual meeting (AGU24) has not yet been launched. If you have any further questions or run into any other issues, feel free to check out our Knowledge Base for additional support. https://support.ativsoftware.com/support/solutions
Doesn’t work
Response from developer
Hello, thank you for reaching out. Completely uninstalling then reinstalling the app may resolve your issue. If not, could you please contact us at support@ativsoftware.com with more details?
