Verification issues
Raise an issue is only for name…..Not resolving any issue nor responding
Response from developer
Hi, really sorry about the inconvenience. Please drop an email to 'ahoy.support@synergyship.com.' with the issue details. We will check and get back to you.
Verification not complete last 48 hrs
Verification under process
Not available for macbook air 2013 intel i5 chip set.
Bug
Response from developer
Hi, really sorry about the inconvenience. Please drop an email to 'ahoy.support@synergyship.com.' with the issue details. We will check and get back to you.
Recent app update crashing on iOS device
Unable to use app
Unable to download attachment in learning tab.
Response from developer
We understand your concern. Our team has been informed and we are incorporating more features in coming days.
Not working properly
Response from developer
Sorry for the trouble caused. In this case, Please contact us from your email address with CDC at ahoy.support@synergyship.com. So that we will look into it and do the needful.
Make more useful
Response from developer
Thanks for your valuable suggestion. Please be informed all the feedbacks are noted and We will try and incorporate them in upcoming versions.
Issue resolved
Response from developer
Hi, Sorry about the inconvenience. Can you please uninstall now and download the updated AHOY app from the Appstore and try login again. In case the issue still persists, kindly send the error screenshot to ahoy.it.support@synergyship.com along with the contact details so that we check this.
App not responding
Response from developer
Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it.
App not working
Response from developer
Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it.
Not get updated features
Response from developer
Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it.
App not working
Try again error coming
Response from developer
We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. -- Ahoy Support
Can’t open the app
Response from developer
Dear Dhanush, We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. -- Ahoy Support
App not working
Response from developer
Dear Gurwinder, We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. Thank you for reporting and standing by us. -- Ahoy Support
Excellent App!
Response from developer
Many thanks for your feedback and the rating. This encourages us to delivery more, keep using the app and there are more exciting features coming.
Log in problem
Response from developer
Apologies for the delayed response. May we know the issue you are facing? Please email us as ahoy.it.support@synergyship.com if you are still facing the issue.
