AHOY User Reviews

AHOY-Seafarer professional app
AHOY-Seafarer professional app
SYNERGY MARITIME PRIVATE LIMITED

Top reviews

Verification issues

Since last 15 days it’s still showing verification in progress what are the issues please check sir.

Raise an issue is only for name…..Not resolving any issue nor responding

The raise an issue link is not working I think it’s given in app only for documentation I think coz I raised a complaint multiple times but their is no response from Syñergy side.

Response from developer

Hi, really sorry about the inconvenience. Please drop an email to 'ahoy.support@synergyship.com.' with the issue details. We will check and get back to you.

Verification not complete last 48 hrs

I try to sign in since last 3 to 4 days but verification is under process can u help me out pls

Verification under process

My profile verification is under process from past 1 month, i was told to apply for the vacancy through this app but no response from verification department. Please solve this issue, every day i try to login using my mobile number it shows profile under process , idk when this process is gonna end or approve.
Show more

Not available for macbook air 2013 intel i5 chip set.

Please make it available for intel i5 chipset also..this app is availble for m1 chipset only as mentiond in compitible device.

Bug

The apps closes every time I try to open up next section

Response from developer

Hi, really sorry about the inconvenience. Please drop an email to 'ahoy.support@synergyship.com.' with the issue details. We will check and get back to you.

Recent app update crashing on iOS device

I’ve updated recently this app but it is crashing too much on my iPhone.

Unable to use app

dear ahoy team ,my cdc verification under process from more than 10 months .am unable to use ahoy app .plz solve the problem

Unable to download attachment in learning tab.

Unable to download company notices attachments in learning tab. Kindly do the needful.

Response from developer

We understand your concern. Our team has been informed and we are incorporating more features in coming days.

Not working properly

Since last update, Unable to update the certificate and other tabs not showing database only showing blank screen. Trying to add reimbursement not adding, pls resolve the issue

Response from developer

Sorry for the trouble caused. In this case, Please contact us from your email address with CDC at ahoy.support@synergyship.com. So that we will look into it and do the needful.

Make more useful

Can add offline messenger feature to make it more useful for onboard person.

Response from developer

Thanks for your valuable suggestion. Please be informed all the feedbacks are noted and We will try and incorporate them in upcoming versions.

Issue resolved

Issue have been resolved after reinstalling the app. Thanks for the support.

Response from developer

Hi, Sorry about the inconvenience. Can you please uninstall now and download the updated AHOY app from the Appstore and try login again. In case the issue still persists, kindly send the error screenshot to ahoy.it.support@synergyship.com along with the contact details so that we check this.

App not responding

When ever i open this app it shows some blue screen only.

Response from developer

Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it.

App not working

After updating the app unable to login for using it , it is asking to retry . Tried reinstalling the app still the same

Response from developer

Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it.

Not get updated features

After updating the latest version 2.2.0 it is still showing the previous version and not displaying synergy locker as mentioned inthe new update . Please check

Response from developer

Sorry for the trouble caused. In this case, Please contact us from your email address at ahoy.support@synergyship.com we will look into it.

App not working

After updating app it’s not working
Try again error coming

Response from developer

We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. -- Ahoy Support

Can’t open the app

The new update is really disappointing, it shows retry each and everytime I open through my phone

Response from developer

Dear Dhanush, We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. -- Ahoy Support

App not working

After updating to the latest version 1.13.0 , the ahoy app stopped working. Every time I open the app it says retry. Please check if there is some issue with the app because I have deleted the app and reinstalled many times still it is not working

Response from developer

Dear Gurwinder, We apologise and understand your disappointment. This is now fixed and please update your app from App Store or re-install. We will be more vigilant in preventing such issues from occurring. Thank you for reporting and standing by us. -- Ahoy Support

Excellent App!

App is very user friendly and easy to navigate through for marine professionals.

Response from developer

Many thanks for your feedback and the rating. This encourages us to delivery more, keep using the app and there are more exciting features coming.

Log in problem

On the app I have an log in error

Response from developer

Apologies for the delayed response. May we know the issue you are facing? Please email us as ahoy.it.support@synergyship.com if you are still facing the issue.