Doesn’t even work
Locks Up
Response from developer
Thank you for your feedback. We would appreciate it if you contact us at post@maritimeoptima.com so we can help you.
I’d give it 10 stars if I could
Response from developer
Hi there, Thank you for the great review! We're glad ShipAtlas helped you follow your vessel, and it’s great to hear our support team solved the issue quickly. Your review means a lot to us!
Cost
Response from developer
Thank you for your review! Currently, we offer the most competitive pricing on the market for vessel tracking using both satellite and terrestrial AIS sources. With our ShipAtlas Standard and Premium plans, you gain access to both data types — ensuring high accuracy and reliable coverage. Feel free to visit our plans and pricing page on our website, and reach out to us at post@maritimeoptima.com if you have any further questions.
Theft
Response after developer response.
This is not true. I have been requesting a refund immediately after the update. No refund given.
I purchased one service and they changed it to another. Thieves and now liars
Response from developer
Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com.
