ShipAtlas User Reviews

Customer Experience

Positive experience71.0% of reviews
Neutral0.0% of reviews
Negative experience29.0% of reviews

~ Based on 31 written reviews from the US App Store.

Is ShipAtlas Safe?

ShipAtlas - Ship Tracker appears safe based on user ratings. AppsHunter Safety Score for ShipAtlas is 90/100.

This assessment is based on 244 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.7% of ratings point to a safe experience
5.8% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 224 App Store ratings for ShipAtlas.

Is ShipAtlas Legit?

ShipAtlas - Ship Tracker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ShipAtlas is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Locks Up

The registration process doesn’t work.

I’d give it 10 stars if I could

I imported a vehicle from Australia to the US, and it was an awfully long process that required loads of patience. The ShipAtlas app allowed me to keep an eye on the vessel carrying my vehicle, and it was quite fun watching it sail to ports around the world. I had an issue where my notifications weren’t coming through so I messaged the support team. They responded immediately and fixed the problem completely in a day or two, all while being informative and very friendly to chat with. This is truly a fantastic app with an even better dev team. 10/10.
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Cost

This would be a 5 star if cost wasn’t so high

Theft

Developer changed the standard plan options that i paid for into a premium plan that cost more money. I paid for these option when i purchased the standard plan and suddenly they are no longer available because i dont have the premium plan. Developer sees no issue with demanding more money for services i already agreed to and paid for. This is unethical and beware of what they will do next do you. Avoid at all cost. This program with the standard plans $120 provides less than a free marine traffic account. Steer clear of this one

Response after developer response.

This is not true. I have been requesting a refund immediately after the update. No refund given.
I purchased one service and they changed it to another. Thieves and now liars
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Theft

Developer changed the standard plan options that i paid for into a premium plan that cost more money. I paid for these option when i purchased the standard plan and suddenly they are no longer available because i dont have the premium plan. Developer sees no issue with demanding more money for services i already agreed to and paid for. This is unethical and beware of what they will do next do you. Avoid at all cost. This program with the standard plans $120 provides less than a free marine traffic account. Steer clear of this one
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Response from developer

Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com.

Sea routes look great

I love the route generator, I just wish it showed the lat/long for the waypoints it generates.

Buyer beware

The merchant severely crippled the standard pay plan and refuses to refund or grandfather existing subscriptions. I’m left with a $120 paperweight. EDIT: the developer has replied in an intentionally deceptive way instead of addressing the root of their dishonest business practices. Look at competitors. You’ll get more for less, with far more transparency.

They have now offered a refund.
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Buyer beware

The merchant severely crippled the standard pay plan and refuses to refund or grandfather existing subscriptions. I’m left with a $120 paperweight.

Response from developer

Dear user, today under ShipAtlas Standard plan you can unlock and track up to 5 ships simultaneously; however, you can also remove and add new ships to follow at any time during your subscription period. It is important to note that you can switch between ships without any limitations. Therefore, you can still access live AIS information about any ship you like, but to do so you have to unlock it.

Mr Michael Drew

Like checking out ships from off the Bay / Queenscliff Victoria

HEAVEN FOR SEAFARERS

It’s a great app, very user friendly and informative for seafarers

Response from developer

Hi! Thank you very much for your positive feedback and we are happy to hear that you, as a seafarer, find ShipAtlas informative! :)

Dock operator

This app definitely makes my job a little easier. Before I got it we had to stand at the end of the dock and patch for the ship to get near.

Tracking boat

This app has been amazing. My boyfriend is out in Alaska for a few months fishing on a boat and I can track his boat (for my own piece of mind) and it shows the weather conditions, how far away they are from whatever port you want to check, it updates fairly fast and shows how long they’ve been out to sea. I recommend this app 100%. Very very happy with the outcome of it.
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Good app

It’s pretty good. I wish it had a better interface and gave the ETA, it only shows the estimated date. I paid for satellite tracking for one month and have been happy with that.

Incredible!!!! I eat breakfast and watch the boats every morning

Incredible!!!! I eat breakfast and watch the boats every morning

Best Ever Ship Tracking App

Modern UI design with super smooth operations. Enjoy the use of MapBox as map layer and the nice color scheme. Even without subscription we can get some satellite info for the ship.

Vincent

Nice app we can see where our family members are working
Also can track voyage estimated arrival

The Best

This is by far the best phone app for vessel identification and tracking.
Probably too encompassing being world wide foe the casual user like me.
But well done to the team. 👍

Great app.

What a great app , I’ve been able to follow my brother’s voyage around the world in great detail, it’s wonderful.

Compromiso y rapidez

Buen servicio, actualización frecuentemente y muy buena respuesta

Response from developer

Hi, there! Thank you very much for your positive review! :)

WShipping.

This is a great Navigation application for those involved in World Shipping.!