ShipAtlas User Reviews

Customer Experience

Positive experience68.8% of reviews
Neutral0.0% of reviews
Negative experience31.3% of reviews

~ Based on 32 written reviews from the US App Store.

Is ShipAtlas Safe?

ShipAtlas - Ship Tracker appears safe based on user ratings. AppsHunter Safety Score for ShipAtlas is 90/100.

This assessment is based on 256 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.3% of ratings point to a safe experience
5.9% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 256 App Store ratings for ShipAtlas.

Is ShipAtlas Legit?

ShipAtlas - Ship Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for ShipAtlas is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t even work

Allegedly, you can see like five live ships for free then you have to pay. You can’t even see anything for free. It’s completely worthless

Locks Up

The registration process doesn’t work.

Response from developer

Thank you for your feedback. We would appreciate it if you contact us at post@maritimeoptima.com so we can help you.

I’d give it 10 stars if I could

I imported a vehicle from Australia to the US, and it was an awfully long process that required loads of patience. The ShipAtlas app allowed me to keep an eye on the vessel carrying my vehicle, and it was quite fun watching it sail to ports around the world. I had an issue where my notifications weren’t coming through so I messaged the support team. They responded immediately and fixed the problem completely in a day or two, all while being informative and very friendly to chat with. This is truly a fantastic app with an even better dev team. 10/10.
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Response from developer

Hi there, Thank you for the great review! We're glad ShipAtlas helped you follow your vessel, and it’s great to hear our support team solved the issue quickly. Your review means a lot to us!

Cost

This would be a 5 star if cost wasn’t so high

Response from developer

Thank you for your review! Currently, we offer the most competitive pricing on the market for vessel tracking using both satellite and terrestrial AIS sources. With our ShipAtlas Standard and Premium plans, you gain access to both data types — ensuring high accuracy and reliable coverage. Feel free to visit our plans and pricing page on our website, and reach out to us at post@maritimeoptima.com if you have any further questions.

Theft

Developer changed the standard plan options that i paid for into a premium plan that cost more money. I paid for these option when i purchased the standard plan and suddenly they are no longer available because i dont have the premium plan. Developer sees no issue with demanding more money for services i already agreed to and paid for. This is unethical and beware of what they will do next do you. Avoid at all cost. This program with the standard plans $120 provides less than a free marine traffic account. Steer clear of this one

Response after developer response.

This is not true. I have been requesting a refund immediately after the update. No refund given.
I purchased one service and they changed it to another. Thieves and now liars
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Response from developer

Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com.

Theft

Developer changed the standard plan options that i paid for into a premium plan that cost more money. I paid for these option when i purchased the standard plan and suddenly they are no longer available because i dont have the premium plan. Developer sees no issue with demanding more money for services i already agreed to and paid for. This is unethical and beware of what they will do next do you. Avoid at all cost. This program with the standard plans $120 provides less than a free marine traffic account. Steer clear of this one
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Response from developer

Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com.

Sea routes look great

I love the route generator, I just wish it showed the lat/long for the waypoints it generates.

Response from developer

Hi there and thank you for your review! We will consider your suggestion for future improvements an dwe are glad to hear that you enjoy ShipAtlas! :)

Buyer beware

The merchant severely crippled the standard pay plan and refuses to refund or grandfather existing subscriptions. I’m left with a $120 paperweight. EDIT: the developer has replied in an intentionally deceptive way instead of addressing the root of their dishonest business practices. Look at competitors. You’ll get more for less, with far more transparency.

They have now offered a refund.
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Response from developer

Dear user, today under ShipAtlas Standard plan you can unlock and track up to 5 ships simultaneously; however, you can also remove and add new ships to follow at any time during your subscription period. It is important to note that you can switch between ships without any limitations. Therefore, you can still access live AIS information about any ship you like, but to do so you have to unlock it.

Buyer beware

The merchant severely crippled the standard pay plan and refuses to refund or grandfather existing subscriptions. I’m left with a $120 paperweight.

Response from developer

Dear user, today under ShipAtlas Standard plan you can unlock and track up to 5 ships simultaneously; however, you can also remove and add new ships to follow at any time during your subscription period. It is important to note that you can switch between ships without any limitations. Therefore, you can still access live AIS information about any ship you like, but to do so you have to unlock it.

Mr Michael Drew

Like checking out ships from off the Bay / Queenscliff Victoria

Response from developer

Hi! We are glad to hear that you find ShipAtlas useful for checking what ships pass by Queenscliff Victoria. We are always looking forward for your feedback, so if you have any additional feedback feel free to reach out to us at post@maritimeoptima.com. :)

HEAVEN FOR SEAFARERS

It’s a great app, very user friendly and informative for seafarers

Response from developer

Hi! Thank you very much for your positive feedback and we are happy to hear that you, as a seafarer, find ShipAtlas informative! :)

Dock operator

This app definitely makes my job a little easier. Before I got it we had to stand at the end of the dock and patch for the ship to get near.

Response from developer

Hi! Thank you for your kind feedback and rating - we are glad that you find ShipAtlas useful for your work purposes. :)

Tracking boat

This app has been amazing. My boyfriend is out in Alaska for a few months fishing on a boat and I can track his boat (for my own piece of mind) and it shows the weather conditions, how far away they are from whatever port you want to check, it updates fairly fast and shows how long they’ve been out to sea. I recommend this app 100%. Very very happy with the outcome of it.
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Response from developer

Hi! Thank you for your feedback and rating - highly appriciated by ShipAtlas team! We wish your boyfriend safe seas ahead and a wonderful tracking experience to you. :)

Good app

It’s pretty good. I wish it had a better interface and gave the ETA, it only shows the estimated date. I paid for satellite tracking for one month and have been happy with that.

Response from developer

Thanks! ShipAtlas provides you with the ETA reported from the ship. In addition, you can use our Sea Route Calculator to calculate ETA from port to port, or from a vessel's live position to a selected port. Best regards Janni from Maritime Optima

Incredible!!!! I eat breakfast and watch the boats every morning

Incredible!!!! I eat breakfast and watch the boats every morning

Response from developer

Hi! Thank you for your review and we are glad to hear that ShipAtlas accompanies you wherever you go and that you enjoy vessel tracking experience with us! :)

Best Ever Ship Tracking App

Modern UI design with super smooth operations. Enjoy the use of MapBox as map layer and the nice color scheme. Even without subscription we can get some satellite info for the ship.

Response from developer

Hi! Thank you for your review and 5-star rating! We are happy to hear that you enjoy ShipAtlas design and offered features. In case you have some additional feedback in the future, feel free to reach out to us at post@maritimeoptima.com.

Vincent

Nice app we can see where our family members are working
Also can track voyage estimated arrival

Response from developer

Hi! Thank you for your review and we are glad to hear that ShipAtlas is a helpful and reliable tool for you to track vessels that your family members work on! :)

The Best

This is by far the best phone app for vessel identification and tracking.
Probably too encompassing being world wide foe the casual user like me.
But well done to the team. 👍

Great app.

What a great app , I’ve been able to follow my brother’s voyage around the world in great detail, it’s wonderful.

Compromiso y rapidez

Buen servicio, actualización frecuentemente y muy buena respuesta

Response from developer

Hi, there! Thank you very much for your positive review! :)