Doesn’t even work
Locks Up
Response from developer
Thank you for your feedback. We would appreciate it if you contact us at post@maritimeoptima.com so we can help you.
I’d give it 10 stars if I could
Response from developer
Hi there, Thank you for the great review! We're glad ShipAtlas helped you follow your vessel, and it’s great to hear our support team solved the issue quickly. Your review means a lot to us!
Cost
Response from developer
Thank you for your review! Currently, we offer the most competitive pricing on the market for vessel tracking using both satellite and terrestrial AIS sources. With our ShipAtlas Standard and Premium plans, you gain access to both data types — ensuring high accuracy and reliable coverage. Feel free to visit our plans and pricing page on our website, and reach out to us at post@maritimeoptima.com if you have any further questions.
Theft
Response after developer response.
This is not true. I have been requesting a refund immediately after the update. No refund given.
I purchased one service and they changed it to another. Thieves and now liars
Response from developer
Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com.
Theft
Response from developer
Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com.
Sea routes look great
Response from developer
Hi there and thank you for your review! We will consider your suggestion for future improvements an dwe are glad to hear that you enjoy ShipAtlas! :)
Buyer beware
They have now offered a refund.
Response from developer
Dear user, today under ShipAtlas Standard plan you can unlock and track up to 5 ships simultaneously; however, you can also remove and add new ships to follow at any time during your subscription period. It is important to note that you can switch between ships without any limitations. Therefore, you can still access live AIS information about any ship you like, but to do so you have to unlock it.
Buyer beware
Response from developer
Dear user, today under ShipAtlas Standard plan you can unlock and track up to 5 ships simultaneously; however, you can also remove and add new ships to follow at any time during your subscription period. It is important to note that you can switch between ships without any limitations. Therefore, you can still access live AIS information about any ship you like, but to do so you have to unlock it.
Mr Michael Drew
Response from developer
Hi! We are glad to hear that you find ShipAtlas useful for checking what ships pass by Queenscliff Victoria. We are always looking forward for your feedback, so if you have any additional feedback feel free to reach out to us at post@maritimeoptima.com. :)
HEAVEN FOR SEAFARERS
Response from developer
Hi! Thank you very much for your positive feedback and we are happy to hear that you, as a seafarer, find ShipAtlas informative! :)
Dock operator
Response from developer
Hi! Thank you for your kind feedback and rating - we are glad that you find ShipAtlas useful for your work purposes. :)
Tracking boat
Response from developer
Hi! Thank you for your feedback and rating - highly appriciated by ShipAtlas team! We wish your boyfriend safe seas ahead and a wonderful tracking experience to you. :)
Good app
Response from developer
Thanks! ShipAtlas provides you with the ETA reported from the ship. In addition, you can use our Sea Route Calculator to calculate ETA from port to port, or from a vessel's live position to a selected port. Best regards Janni from Maritime Optima
Incredible!!!! I eat breakfast and watch the boats every morning
Response from developer
Hi! Thank you for your review and we are glad to hear that ShipAtlas accompanies you wherever you go and that you enjoy vessel tracking experience with us! :)
Best Ever Ship Tracking App
Response from developer
Hi! Thank you for your review and 5-star rating! We are happy to hear that you enjoy ShipAtlas design and offered features. In case you have some additional feedback in the future, feel free to reach out to us at post@maritimeoptima.com.
Vincent
Also can track voyage estimated arrival
Response from developer
Hi! Thank you for your review and we are glad to hear that ShipAtlas is a helpful and reliable tool for you to track vessels that your family members work on! :)
The Best
Probably too encompassing being world wide foe the casual user like me.
But well done to the team. 👍
Great app.
Compromiso y rapidez
Response from developer
Hi, there! Thank you very much for your positive review! :)
