No free spins
Verified after deposit
Response from developer
Hello Boakster84, Thanks for leaving feedback and totally understand how frustrating our verification process can be. When you register an account and before you can deposit, our system undergoes standard checks via the national database. From you here you are able to make deposits. It's only when reaching a certain threshold we then request documents. We let you know when accepting our Terms and Conditions what files will be required in point 1. Just in case this is missed we add this important detail to your deposit confirmation emails. To make sure we have covered all bases we then add pop-up boxes between game play. With all the above in place this will prevent any delays when wanting to withdraw winnings. We appreciate you uploading the required docs for this process. As each document is verified, you receive an email letting you know accepted, duplicated or rejected. In the meantime, there’s the option to place limitations onto your account under ‘Safer Gambling’ section whilst you’re waiting for the process to be completed. Please contact our support team on Chat, here to help.
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Scam
Response from developer
Hello, we are sorry you feel this way in regards to our casino. We are a fully licensed casino and adhere to all regulations and therefore we ensure we use RNG software for all our games. This means we have no way to interfere with the outcomes of your games. We thank you for your understanding in this matter.
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Response from developer
Hi! We thank you for taking time to leave a review. We respect your opinion, and we use certified RNG software and games are fully checked and audited by an independent company. This is a requirement of our casino license and ensures the integrity of the games. Payout ratios are decided by these game providers and you will have the same theoretical chance on whichever platform you use to play. You are welcome to contact us via email at support@playojo.com
