Scam
Response from developer
Hi there! Thanks for donating your time to write the feedback. We’re very sorry to hear that you’ve decided to unsubscribe and that you’re not completely satisfied with our application. Your feedback is important to us. To unsubscribe, please begin by navigating to your profile or account settings. Once there, look for [Subscriptions], choose our application from the list and select [Cancel Subscription]. For more detailed instructions, you can also visit Apple's official support page. It's disheartening to hear about the unexpected charges you have faced. To address this issue promptly, please contact our support team via e-mail support@calocount.pro explaining the situation in detail. We understand the frustration this it may cause and aim to resolve such issues efficiently. Best regards, AI Calorie Tracker - Nutri Joy Support Team
Inaccurate
Response from developer
Hi there! Thank you for your honest feedback — we really appreciate you taking the time to share your experience. You’re right: in some cases, calorie estimates can be higher than expected. At the moment, the main challenge lies in accurately estimating portion size and dish weight, which directly affects calorie calculations. While we continuously monitor and update the AI models to use the best available versions, recent updates have not yet brought a significant accuracy breakthrough in this area. We’re actively working on enhancing accuracy while keeping the app fast and convenient to use. Thank you for your patience and for helping us improve the product. Kind regards, AI Calorie Tracker - Nutri Joy Support Team
This help a lot
Response from developer
Hi Jdiwusyfhrbdjd! Please accept our gratitude for your glowing review. We are grateful for your kind words and are pleased to know that our application has matched your expectations. Thank you for choosing us. Sincerely yours, AI Calorie Tracker - Nutri Joy Support Team
Charged me during the free trial
Response from developer
Hi there! Thank you for trying our app and for being willing to share feedback. We’re sorry for any confusion. Our app offers a 3-day free trial, not 7 days. As with all App Store subscriptions, if the trial is not cancelled before it ends, the subscription is automatically renewed in accordance with Apple’s rules. If you have any questions or need further assistance, please feel free to contact our support team via email support@calocount.pro — we’re happy to help. Kind regards, AI Calorie Tracker - Nutri Joy Support Team
Actually makes tracking EASY!🔝
Response from developer
Hi Anastasia Adams621 ! We're deeply touched by your heartfelt message about our app's impact on you. Feedback like yours inspires us to continually improve and push the app to new heights. We're thrilled you're having a great experience and would be grateful if you could help spread the word by sharing our app with your loved ones. Sincerely yours, AI Calorie Tracker - Nutri Joy Support Team
