Good app please keep features coming
Response from developer
Hello Californiasunshine21! Thank you so much for updating your review and for increasing your rating. We're delighted to hear that you're enjoying the app. We also greatly appreciate your thoughtful suggestions. Features such as bulk note management, access to previous transcripts while working with recordings, and improved multitasking capabilities are valuable ideas that can help make the app even more efficient for users with large note libraries. We've shared your feedback with our product team for consideration. While we can't promise a specific timeline for new features, user suggestions play an important role in shaping future updates. Thank you for your continued support and for helping us improve the app. Kind regards, FoxNote - AI Note Taker Support Team
Price
Response from developer
Hi there! Thank you for sharing your feedback with us. We truly appreciate your honesty and understand your concerns regarding the pricing of our application. It's important to us that users see value in our app. We strive to provide value through our features and services, and your input helps us identify areas for improvement. We recognize that pricing can be a sensitive topic, and we are continuously evaluating our subscription models to ensure they align with the needs and expectations of our users. Your feedback is vital in this process. If you have any further suggestions or if there’s anything we can do to enhance your experience, please feel free to reach out. We are here to listen and assist you. Thank you for your understanding. Best regards, FoxNote - AI Note Taker Support Team
Must Have
“Stratigues for note taking with ADHD”, FoxNote popped up… 4 months later, huge improvement with reading assignments!
I love how there is a full transcript and summary.
If FoxNote misses information specific to an assignment, I get it from the transcript.
AI Prompt I use: “Act as a professional notetaker. Take the following transcript and organize it into a structured outline with clear headings, bullet key points and a separate list of action items of important terms to remember.”
Does the job.
Response from developer
Hello grrPolarbear! It's fantastic to hear how much the app has positively influenced your note-taking and reading journey. Your AI prompt is a great strategy for creating structured and actionable outlines, and we're thrilled that the transcript and summary features have been beneficial for you. We truly appreciate you sharing your experience! If you have any more detailed feedback or if there's anything specific you'd like to discuss, please don’t hesitate to reach out to our in-app support. We’re here to help. Kind regards, FoxNote - AI Note Taker Support Team
Not free
Response from developer
Hi there! Thank you for taking the time to express your views. To ensure the smooth operation of the app, a free trial or an active subscription is required. As part of this process, Apple asks users to add a valid payment method to their Apple ID. This is a standard App Store requirement and isn’t something we’re able to modify on our end. Please let us know if you have any questions — we’re happy to help. Kind regards, AI Note Taker - FoxNote Support Team
Did not work as marketed
Response from developer
Hi there! Thank you for being willing to share feedback. We completely understand how disappointing and frustrating this situation can be, and we’re truly sorry for any inconvenience this has caused. Since your subscription and payment were processed through Apple, we are limited in the actions we can take regarding refunds on our end. In these cases, Apple manages all billing and refund requests directly. We recommend reaching out to Apple Support once more, as they may be able to provide you with further options or clarify their specific refund policies. Apple Support has access to all the necessary information to assist with payment issues related to your subscription. If there’s anything else we can do to support you or if you have any other questions, please let us know. We’re here to help in any way we can. Best regards, AI Note Taker - FoxNote Support Team
