Good app please keep features coming
Response from developer
Hello Californiasunshine21! Thank you so much for updating your review and for increasing your rating. We're delighted to hear that you're enjoying the app. We also greatly appreciate your thoughtful suggestions. Features such as bulk note management, access to previous transcripts while working with recordings, and improved multitasking capabilities are valuable ideas that can help make the app even more efficient for users with large note libraries. We've shared your feedback with our product team for consideration. While we can't promise a specific timeline for new features, user suggestions play an important role in shaping future updates. Thank you for your continued support and for helping us improve the app. Kind regards, FoxNote - AI Note Taker Support Team
Price
Response from developer
Hi there! Thank you for sharing your feedback with us. We truly appreciate your honesty and understand your concerns regarding the pricing of our application. It's important to us that users see value in our app. We strive to provide value through our features and services, and your input helps us identify areas for improvement. We recognize that pricing can be a sensitive topic, and we are continuously evaluating our subscription models to ensure they align with the needs and expectations of our users. Your feedback is vital in this process. If you have any further suggestions or if there’s anything we can do to enhance your experience, please feel free to reach out. We are here to listen and assist you. Thank you for your understanding. Best regards, FoxNote - AI Note Taker Support Team
Must Have
“Stratigues for note taking with ADHD”, FoxNote popped up… 4 months later, huge improvement with reading assignments!
I love how there is a full transcript and summary.
If FoxNote misses information specific to an assignment, I get it from the transcript.
AI Prompt I use: “Act as a professional notetaker. Take the following transcript and organize it into a structured outline with clear headings, bullet key points and a separate list of action items of important terms to remember.”
Does the job.
Response from developer
Hello grrPolarbear! It's fantastic to hear how much the app has positively influenced your note-taking and reading journey. Your AI prompt is a great strategy for creating structured and actionable outlines, and we're thrilled that the transcript and summary features have been beneficial for you. We truly appreciate you sharing your experience! If you have any more detailed feedback or if there's anything specific you'd like to discuss, please don’t hesitate to reach out to our in-app support. We’re here to help. Kind regards, FoxNote - AI Note Taker Support Team
Not free
Response from developer
Hi there! Thank you for taking the time to express your views. To ensure the smooth operation of the app, a free trial or an active subscription is required. As part of this process, Apple asks users to add a valid payment method to their Apple ID. This is a standard App Store requirement and isn’t something we’re able to modify on our end. Please let us know if you have any questions — we’re happy to help. Kind regards, AI Note Taker - FoxNote Support Team
Did not work as marketed
Response from developer
Hi there! Thank you for being willing to share feedback. We completely understand how disappointing and frustrating this situation can be, and we’re truly sorry for any inconvenience this has caused. Since your subscription and payment were processed through Apple, we are limited in the actions we can take regarding refunds on our end. In these cases, Apple manages all billing and refund requests directly. We recommend reaching out to Apple Support once more, as they may be able to provide you with further options or clarify their specific refund policies. Apple Support has access to all the necessary information to assist with payment issues related to your subscription. If there’s anything else we can do to support you or if you have any other questions, please let us know. We’re here to help in any way we can. Best regards, AI Note Taker - FoxNote Support Team
Read this review before you buy
Response from developer
Hi there! Thanks for donating your time to write the feedback. We’d like to clarify that AI Note Taker offers a 3-day free trial, during which you can use all the features of the app. After the trial ends, you can continue using the app with one of the subscription plans. Please note that the free version has a limited number of notes you can create, so upgrading allows you to unlock the full functionality. Subscription pricing may vary depending on your country or App Store region. We appreciate your input and hope you continue enjoying creating notes with AI Note Taker. AI Note Taker - FoxNote Support Team
Doesn’t work
Response from developer
Hi there! Thank you for being willing to share feedback. We’re truly sorry for any inconvenience this situation might have caused you. Unfortunately, we’re unable to manage your account or process a refund directly on our end, since all previous transactions are handled through Apple. We understand how important this matter is to you, and we genuinely appreciate your patience and understanding. To assist you further with your refund request, we kindly recommend reaching out to Apple Support, as they have access to your payment information and are best equipped to help. If you have any questions or need additional support from our side, please don’t hesitate to let us know. We're here for you and happy to help in any way we can. Best regards, AI Note Taker - FoxNote Support Team
Not working keep blinking only
Response from developer
Hi there! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. To address your concerns and resolve the issue you've encountered, we kindly ask you to contact our support team via e-mail support@ai-note-taker.app. They will throughly investigate the situation and work towards a satisfactory resolution. Best regards, AI Note Taker - FoxNote Support Team
SCAM. Don’t bother getting this app.
Upon reading the reviews I see that other people have gone through the same.
Don’t even bother downloading this app.
(September 21)I downloaded this app I only wanted to try it out and I did the 3 day trial right after not even minutes had passed which I went and cancelled it. Thought everything was okay. Then , October 4th I was charged $7.99.
When I had cancelled the 3 day trial literally the same day I did the trial.
Beware of this scammy app.
It honestly concerns me that they will continue to scam me.
Response from developer
Hi there! Thank you for taking the time to bring us your feedback. We sincerely apologize for the inconvenience you've experienced. It's disheartening to hear about the unexpected charges you have faced. To address this issue promptly, please contact our support team via e-mail support@ai-note-taker.app explaining the situation in detail. In most cases, when a free trial is canceled on the same day, the charge may be related to another app or subscription, not ours. We will work with you to clarify and resolve this situation. We appreciate your patience and your feedback, as it helps us improve. AI Note Taker - FoxNote Support Team
Bad
Response from developer
Hi there! It seems the translation feature didn’t work as you expected, and we appreciate you sharing your experience. If you received a partial transcript and wrong language, it could be related to the quality of the recording, an incomplete or poor-quality file, or recording from a distance that prevented the API from capturing everything. We recommend checking your recording’s quality and, if possible, recording closer to the sound source and resend this audio file if possible again for better results. We encourage you to provide more details through the in-app support so we can better understand the issue. Thank you for your feedback, and we hope to enhance your experience. Kind regards, AI Note Taker - FoxNote Support Team
Waste
Response from developer
Hi there! Thank you for taking the time to bring us your feedback. We're sorry to hear you're having trouble with transcription in AI Note Taker. When there's no transcription, there could be several reasons for this—for example, the audio might be badly recorded, the file could be corrupted, there may be too much background noise, or there could have been a technical problem during processing. If you've checked these possibilities and you're still experiencing issues, please reach out to our support team via e-mail support@ai-note-taker.app . We're here to help and want to make sure you have the best experience possible. Kind regards, AI Note Taker - FoxNote Support Team
Too expensive
Response from developer
Hi! We appreciate your feedback about the pricing structure. It's important for us to hear your thoughts on value. Thank you for sharing your perspective; it helps us understand what matters most to our users! AI Note Taker - FoxNote Support Team
WOW!! Total game changer!
Response from developer
Hi Dan_0794! We're deeply touched by your heartfelt message about our app's impact on you. Feedback like yours inspires us to continually improve and push the app to new heights. We're thrilled you're having a great experience and would be grateful if you could help spread the word by sharing our app with your loved ones. Sincerely yours, AI Note Taker - FoxNote Support Team
DOESN’T WORK
Response from developer
Hi there! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. We’re very sorry for any frustration caused by not receiving a prompt response from our tech support. Please note that sometimes our replies may not reach your inbox right away due to email delivery issues—such as emails going to your spam/junk folder, or technical problems with email providers. Additionally, at times of high support volumes, our responses may take a little longer than usual. We want to assure you that we care about resolving your issue and are working to assist every user as quickly as possible. Thank you for your understanding and patience. Kind regards, AI Note Taker - FoxNote Support Team
Message
Response from developer
Hi CHL100 ! We want to express our deep appreciation for your feedback and support. Your high rating has made a big difference in our life. We feel so grateful for the review you have done for us. Thank you. Sincerely yours, AI Note Taker - FoxNote Support Team
Something went wrong
Response from developer
Dear User! Thanks for donating your time to write the feedback. We truly regret the inconvenience caused by the recent server errors that impacted our service. Our goal is to ensure a positive user experience and we understand how disruptive this can be and apologize for any dissatisfaction you may have encountered. Please know that we are actively working to enhance our systems, and we are confident in our ability to provide you with a seamless experience moving forward. We are dedicated to ensuring that such issues do not arise in the future. We are pleased to inform you that our team has successfully resolved the issue. Please update the application to the latest version (1.5.1) and kindly let us know if everything is working smoothly. Your feedback is invaluable to us. Thank you for your understanding and ongoing support. Best regards, AI Note Taker - FoxNote Support Team
Not working notes not uploading
Pic attached
Response from developer
Dear User! Thanks for donating your time to write the feedback. We truly regret the inconvenience caused by the recent server errors that impacted our service. Our goal is to ensure a positive user experience and we understand how disruptive this can be and apologize for any dissatisfaction you may have encountered. Please know that we are actively working to enhance our systems, and we are confident in our ability to provide you with a seamless experience moving forward. We are dedicated to ensuring that such issues do not arise in the future. We are pleased to inform you that our team has successfully resolved the issue. Please update the application to the latest version (1.5.1) and kindly let us know if everything is working smoothly. Your feedback is invaluable to us. Thank you for your understanding and ongoing support. Best regards, AI Note Taker - FoxNote Support Team
“Something went wrong…”
Response from developer
Dear User! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. To address your concerns and resolve the issue you've encountered, we kindly ask you to contact our support team via e-mail support@ai-note-taker.app. They will throughly investigate the situation and work towards a satisfactory resolution. Best regards, AI Note Taker - FoxNote Support Team
Not as advertised and will charge you for the free trial
Response from developer
Dear User! We appreciate you bringing this matter to our attention. After reviewing our analytical system, we do not see any record of a charge of $38 on your account. We have already written to your e-mail and kindly asked you to send us a screenshot of the bill and details of your subscription confirming that the money was withdrawn specifically by our company . We are still awaiting this information, and once we receive it, we will be able to look into what may have occurred in your case. Unfortunately, without these details, we are unable to investigate the matter. Please send us the requested information at your earliest convenience so we can assist you further. Thank you for your understanding. Best regards, AI Note Taker - FoxNote Support Team
Newsletter
Response from developer
Dear Katehuti! We’re so happy that your experience matched your expectations. Your support is priceless to us, thank you. Have a wonderful day. Sincerely yours, AI Note Taker - FoxNote Support Team
