Огонь
Refund
Chris
Response from developer
Thank you for your feedback, it is valuable to us. What exactly is not working for you? We regularly (several times a day) monitor the performance of our app, and we can assure you that everything is running smoothly. If something is not working as you expect, please contact our support team. This information is very valuable to us, because we are always striving to improve our app. Regarding a refund - you can reach out to our support team, and we will help you with the process.
Плохо
Response from developer
Благодарим за ваш отзыв. Мы внимательно перепроверили нашу систему генерации изображений - за последние месяцы никаких технических сбоев с нашей стороны не было. Судя по всему, проблема возникает на вашей стороне. Причина может быть любой: от нестабильного интернет-соединения до некорректной работы приложения именно на вашем устройстве. Пожалуйста, напишите нам в службу поддержки - мы с радостью поможем вам решить эту проблему.
Love this app
Response from developer
Thank you so much for such a detailed review. We're always curious to learn what people use our app for, and it's a real pleasure to read through such a long list of tasks. Kind words like these motivate us to keep making the app better. We're committed to giving our users access to the best AI models on the market. We have a lot of exciting updates coming, so stay tuned :)
Подписка отменена но деньги списываются
Response from developer
Благодарим за ваш отзыв. Прежде всего хочу обратить внимание на то, что если ваша подписка отменена, никакие средства с вас списываться не могут ни в коем случае. Как обычно бывает, в ходе нашего детального расследования выясняется, что у пользователей вообще не было никакой подписки. Что касается связи с техподдержкой, приносим извинения за задержки с ответами — иногда к нам поступает много обращений, но мы обрабатываем их так быстро, как только можем. Ответ от нашей техподдержки не может занимать больше 2-х рабочих дней. Пожалуйста, перепроверьте внимательнее ваш почтовый ящик.
Stuck in advertisement hell loop
Response from developer
First of all, thank you for your feedback. Regarding ads - there is no advertising whatsoever in our app. Regarding ChatGPT versions - our app offers the most up-to-date AI models available on the market. If you happened to be using a model and it disappeared in a new update, and you miss it, please contact our support team - we'll be happy to bring that model back
Horrible and mad
Response from developer
Thank you for your feedback. User data privacy is our top priority - all of your chats are stored exclusively on your device. The download feature remains completely free for all users, so we'd really like to understand what went wrong. Please contact our support team and describe the issue in more detail - we'll be glad to help you resolve it. We're sorry to hear you're considering giving up Premium. If you do decide to cancel your subscription, our support team can walk you through the steps.
Please fix
Response from developer
We sincerely appreciate your feedback. Our app can be used both in the free version and with Premium status. If you just need simple communication with AI, you can use the app completely free of charge without any problems. If you have any suggestions regarding how the app works, please write to our support team. We will be happy to listen to all your wishes and will make certain changes within the application without any problems.
AB
I hate this.
Response from developer
Thank you sincerely for your feedback. Users can use our app either for free or with Premium status. It all depends on each user's specific needs. We recommend choosing the Premium version, as it provides access to all the best and newest AI models on the market without any limits or restrictions. Premium users also get access to image generation and a variety of tools for professional image generation
Ai
Has no idea what’s going on in the real world
Response from developer
Thank you for your feedback, it's very valuable to us. Our AI models are trained on real data and have access to the internet. However, you may have a misconception about how AI models can be used. They are not designed to browse content on social media. In any case, please write to our support team and provide more detailed information about what exactly isn't working as you expect. This information is very valuable to us and will help us identify weak points in the app and fix them
Lily
Glitch
Response from developer
Thank you so much for your feedback, it's very valuable to us. We apologize for the inconvenience, and we're improving the app and fixing various bugs with every update. If you have a moment, please reach out to our support team with details about when exactly the issue occurs, and we'll be sure to fix it.
Poor
Response from developer
Thanks for your feedback, we really appreciate it. We're sorry for the inconvenience, but we're not quite sure why you feel this way. Could you please get in touch with our support team with a few more details? This will help us pinpoint the weak spots in the app and get them sorted
Option de téléchargement absente
Response from developer
Merci pour votre commentaire, il est précieux pour nous. Nous nous excusons pour les inconvénients occasionnés, veuillez nous écrire au service à la clientèle afin de préciser les détails
