The app doesn’t see my annual subscription
Please help me to solve my problem. I downloaded your app and liked the trial cover. I payed annual subscription, but the app doesn’t see it. It still suggests me to pay for premium even though I did it already.
I can’t tapp the “support” button in the app either.
Response from developer
Hi! We're really sorry for the trouble 🙏 To restore your subscription, please open the subscription screen inside the app and tap "Restore Purchases" — make sure you're signed in with the same Apple ID used for the payment. If the Support button still doesn't respond, please try restarting the app or reinstalling it, and then reach out to us again via Settings → Support so we can look into this for you 💬
☠️ NEVER LOADS VOICES ☠️
Response from developer
Thank you for your feedback. We’re sorry to hear that your recorded voices aren’t loading. We are currently investigating this issue to understand what may be causing it. To help us review your specific case, please contact our support team directly through the app (Settings → Support). This will allow us to gather the necessary details and assist you more effectively. Thank you for your patience — we appreciate your help as we work to resolve this.
機能してない
(追伸)メールを送らせていただきましたがその後全く音沙汰ありません。どうすれば良いのでしょうか？
Response from developer
ご不便をおかけして大変申し訳ございません。課金が反映されない問題については個別に確認が必要となります。お手数ですが、アプリ内の 「設定」→「サポート」 から再度ご連絡ください。こちらで至急確認し、早急に対応いたします。
Honestly a good app.
Response from developer
Thank you so much for your kind words! 🙏 We're really glad you’re enjoying the app and the voice quality. We truly appreciate your suggestion about adding more voices — our team is continuously expanding the library to give you even more creative options. 🎶
Golpe! Scam!
They debit from your card but don’t unlock the premium version.
Response from developer
Lamentamos muito o ocorrido. 😔 Por favor, entre em contato conosco pelo menu Configurações → Suporte dentro do aplicativo, e ajudaremos você o mais rápido possível.
