The app doesn’t see my annual subscription
Please help me to solve my problem. I downloaded your app and liked the trial cover. I payed annual subscription, but the app doesn’t see it. It still suggests me to pay for premium even though I did it already.
I can’t tapp the “support” button in the app either.
Response from developer
Hi! We're really sorry for the trouble 🙏 To restore your subscription, please open the subscription screen inside the app and tap "Restore Purchases" — make sure you're signed in with the same Apple ID used for the payment. If the Support button still doesn't respond, please try restarting the app or reinstalling it, and then reach out to us again via Settings → Support so we can look into this for you 💬
☠️ NEVER LOADS VOICES ☠️
Response from developer
Thank you for your feedback. We’re sorry to hear that your recorded voices aren’t loading. We are currently investigating this issue to understand what may be causing it. To help us review your specific case, please contact our support team directly through the app (Settings → Support). This will allow us to gather the necessary details and assist you more effectively. Thank you for your patience — we appreciate your help as we work to resolve this.
機能してない
(追伸)メールを送らせていただきましたがその後全く音沙汰ありません。どうすれば良いのでしょうか？
Response from developer
ご不便をおかけして大変申し訳ございません。課金が反映されない問題については個別に確認が必要となります。お手数ですが、アプリ内の 「設定」→「サポート」 から再度ご連絡ください。こちらで至急確認し、早急に対応いたします。
Honestly a good app.
Response from developer
Thank you so much for your kind words! 🙏 We're really glad you’re enjoying the app and the voice quality. We truly appreciate your suggestion about adding more voices — our team is continuously expanding the library to give you even more creative options. 🎶
Golpe! Scam!
They debit from your card but don’t unlock the premium version.
Response from developer
Lamentamos muito o ocorrido. 😔 Por favor, entre em contato conosco pelo menu Configurações → Suporte dentro do aplicativo, e ajudaremos você o mais rápido possível.
НЕ РАБОТАЕТ!!!
Response from developer
Нам очень жаль, что у вас возникла такая проблема. Пожалуйста, свяжитесь с нами через раздел Настройки → Поддержка в приложении — мы обязательно проверим ситуацию и поможем вам как можно скорее.
Parasını ödedim kullanamıyorum
課金しないと何も出来ない
Response from developer
ご意見ありがとうございます。🙏 一部の機能は有料プランに含まれていますが、アプリの品質維持や継続的な改善のために必要となっております。いただいたご意見は今後の参考にさせていただきます。
Give us more than 3 credits and also can we earn 1 credit every hour
Teto
Response from developer
Thank you for your feedback! Some advanced features, like saving a custom voice, are part of the premium version to help us support ongoing development and maintain the quality of the app. We appreciate your understanding and hope you continue enjoying the creative possibilities! 🎶
Doesn’t work
Response from developer
We're sorry you're experiencing this issue. That definitely shouldn’t be happening. Please contact us through the Support option in the app’s Settings, and we’ll do our best to help resolve the problem as quickly as possible. Thank you for bringing it to our attention.
Disappointed
It’s incredibly frustrating, especially since I was considering upgrading to premium. If this is how the app functions, I don’t see the point in spending money on it. I expected better. Unless this gets fixed and I’m given replacement credits, I won’t be using or recommending this app. Very disappointing.
Response from developer
We're really sorry to hear about this frustrating experience, and we appreciate you taking the time to share it. This definitely shouldn’t happen, and we’d like to make it right. Please reach out to us through the Support section in the app’s Settings, and we’ll be happy to assist you directly. We’ll also make sure to restore your credit so you can continue testing the app without any issues. Thank you for your patience, and we hope to provide you with a much better experience moving forward.
課金したのに反映されない
Response from developer
ご不便をおかけして申し訳ございません。もしまだ問題が解決していない場合は、アプリ内の「設定」→「サポートに連絡する」から再度ご連絡ください。迅速に対応させていただきます。どうぞよろしくお願いいたします。
Wish I could use it :(
Response from developer
We're really sorry to hear about your experience, and we truly appreciate your feedback. 🙏 We’ve double-checked the custom voice feature, and everything is working properly on our side - other users haven’t reported similar issues. It’s likely something specific to your device or account. Please reach out to us again through the Settings section in the app so we can look into this for you directly and help resolve the issue. We’d love to make things right and ensure you can fully enjoy your subscription. 💙
Pretty good
Response from developer
Thank you so much for your kind review! 😊 We're really happy you're enjoying the app. We understand your wish for more free credits, and we’ll definitely keep this in mind as we continue to improve the experience. Your feedback means a lot to us! 🎵💙
amazing
Response from developer
Thank you for your review! We're glad you enjoyed the app and had fun. If you ever have any suggestions or need assistance, feel free to reach out. Happy creating! 🎶😊
Çalışmıyor!?!?
It just don’t work.
Response from developer
Thank you very much for your feedback! We sincerely apologize for the inconvenience you experienced. There were some temporary difficulties, but we’re happy to let you know that the issue has been resolved. Please try again, and everything should work smoothly now. If you encounter any further issues, don’t hesitate to reach out—we’re here to help!
Çok güzel ama…
Not bad but not good.
Response from developer
Thank you for your feedback and for trying out our app! We're sorry to hear that the cover didn't generate as expected. It sounds like there may have been a glitch during the audio processing, and we definitely want to get this resolved for you. Could you please try generating the cover again? If the issue persists, feel free to reach out to our support team with more details, and we'll investigate this further to improve your experience. Thanks for your patience, and we appreciate your understanding!
