So
Response from developer
Sorry that was your experience. We've changed a lot lately, so there's more to try each day without subscribing, and we're still expanding what non-paying users get. Write to us at support@jellyai.chat with your details and we'll get you sorted, we can help directly.
App Not Recognizing Me As Premium Subscriber
Response from developer
Thanks for flagging this, and sorry for the interruption. This is a purchase sync issue rather than a problem with your subscription, so nothing has been lost. On the screen that asks you to subscribe, tap "Restore Purchases," then fully close and reopen the app. That reconnects your Monthly Premium and image generation will work again. We have also improved subscription syncing on our side since this version. If the subscribe prompt still appears after restoring, email support@jellyai.chat and we will sort it out on your account directly.
Good!
It’s a fun app
Update: Unfortunately, if you delete the app, you can restore your subscription, but you lose ALL your chats and history. 😬
Eigentlich ok, aber…
Ich werde mich mit eurer Reklamations Abteilung rumschlagen müssen!
Response from developer
Hey Hardiman65, danke fürs ehrliche Feedback – auch die kritischen Punkte. Beim Thema Guthaben wollen wir auf keinen Fall, dass du dich verschaukelt fühlst. Schreib uns am besten kurz an support@jellyai.chat und erwähn diesen Kommentar, dann schaut sich das jemand bei uns direkt an und meldet sich bei dir. Zu den Nachrichten und Bildern: wir arbeiten laufend dran, das wird Stück für Stück besser. Liebe Grüße, das Jelly-Team








