Not as advertised
Slop
Response from developer
Sorry Scriptly let you down. ---- Video that looks good but drifts from your script and garbled dialogue is exactly what we're working hardest to improve right now. ---- If you're open to giving us another shot, reach us through Settings → Get Support in the app and we'll look into what went wrong with your film.
Bad advertising
Response from developer
Scriptly does start you with FREE 15 credits, enough to create character sheets and storyboard grids, and even that costs us real money to serve. One free video would mean almost $10 in raw compute for every single user. At that cost, giving it away wouldn't make us generous, it would make us gone in a month. We'd rather charge honestly for the expensive part, stay alive, and bring this to millions of people instead of a few dozen. That's why not everything in the app is free. And if a clip came out broken (not just different from what you pictured), email us at scriptlyvideoapp@gmail.com with the account you used, we'll take a look. Thanks for the push. Genuinely, appreciate the feedback.
Cut above the rest
Response from developer
Thank you! This one made the team's week. Months of searching for the right AI video app and landing here is exactly the story we build for. We're shipping fast to keep earning that comparison. Glad you're with us
It needs to be better
Response from developer
Hi, thanks for the honest feedback. you're right, and we want to explain why it works this way today. Every scene you generate costs us around $3 in raw AI compute. That's what we pay the model providers per scene, before storyboards and regenerations. Right now the credit system isn't there to squeeze you, it's the only thing keeping the app alive, and honestly we're still losing money on heavy projects. That said, if you've had a rough experience, reach out to us in-app and we'll take care of you. Thanks for pushing us on this.
Scam
Does not work properly
Response from developer
Sorry about that — keeping characters consistent (including age) is exactly what recent updates have been improving. And we're sorry your email went unanswered; that's fixed now. Write us again at scriptlyvideoapp@gmail.com and we'll help you get your kids' film made properly.
I don’t look anything like the photos of myself I uploaded
Does not work properly
Character likeness
It’s not working
Pro Subscription Scam
Response from developer
We're sorry the value felt off. Your yearly plan includes credits every month, and failed videos refund their credits automatically. We're also making 'what my subscription includes' much clearer in the app. If your credits don't match what you expected, email scriptlyvideoapp@gmail.com.
Absolute garbage
Response from developer
Sorry — we're actively improving how faithfully films follow your plot, and any step that fails refunds its credits automatically. If you were charged for a failure, email scriptlyvideoapp@gmail.com and we'll make it right.
Yes
Crash
Response from developer
Sorry about the crash. Please update to the latest version — if it still happens, email scriptlyvideoapp@gmail.com with your iPhone model and what you tapped, and we'll fix it. Nothing is charged when an upload fails.
Refund
Response from developer
We're sorry — those are real problems and we want to fix all of them. Character consistency has improved in recent updates. The missing coins we can check and restore: email scriptlyvideoapp@gmail.com. Apple decides subscription refunds at reportaproblem.apple.com — but the coins are on us.
I just been scammed
Response from developer
We're sorry. Please update to the latest version and try again — if it still crashes on upload, email scriptlyvideoapp@gmail.com with your iPhone model and we'll fix it with you. Apple handles refund requests at reportaproblem.apple.com.
Marvin
PengDVR
waste of money
Response from developer
Sorry — when a render stops or fails, its credits come back automatically. If your balance didn't recover, that's a bug we want to know about: email scriptlyvideoapp@gmail.com and we'll restore them.
