Scam
Response from developer
We're really sorry for the bad experience. Whenever a processing failure occurs, we'll refund the coins to you. Also, we're committed to enhancing service stability to avoid such issues. Thanks for your feedback!
Very satisfied
Zzzz
Response from developer
We're sorry to hear you've had a less - than - ideal experience. We do offer a trial of generating images twice for one dollar. Also, after subscribing, you'll receive daily bonus credits starting from the next day. Regarding the generation time, we've implemented a background - generation feature. So you don't have to wait within the app. Hope this addresses your concerns and enhances your future usage. Best regards
No trial before purchase
Response from developer
Hello! Thank you very much for downloading and sharing your feedback. In fact, we offer a $1 trial opportunity that will be automatically triggered during your usage of the features. You can fully experience all aspects of the product's functionality during the trial and see for yourself how it performs. If you have any questions or suggestions during the trial period, feel free to reach out to us.
Great AI images
Response from developer
Dear Gohome2, Thank you so much for your glowing 5 - star review! We're thrilled to hear that you've been enjoying Hug and Kisses and that our app stands out to you in terms of both price and the quality of AI - generated images. Your satisfaction is our top priority, and we're committed to continuously enhancing your experience. If you have any suggestions or encounter any issues in the future, feel free to reach out. We can't wait to keep surprising you with more great features!
It’s a rip off
Response from developer
Dear LiviaV, We apologize for the inconvenience. Our app adheres to content guidelines and is only able to process images that do not contain explicit or pornographic content. If you have other appropriate photos that need modification, we're here to assist.
best
I like
I canceled my subscription and randomly got charged 5$!!!!
Response from developer
Dear mpmundeafeated, We're extremely sorry for the trouble caused by this unexpected charge. Since our iOS app can't handle refunds directly, you can apply for a refund from Apple. Here are the steps: Open "Settings", tap on your name, then tap "Media & Purchases", select "View Account", in the account settings, tap "Purchase History", find the corresponding charged item and tap "Report a Problem", and complete the application following the prompts. If you have any questions, you can also contact Apple Support for assistance. We'll keep an eye on this issue. Once again, we apologize for the inconvenience. Best regards
Love it!!
Response from developer
Thank you so much for your support and love for our app! We are constantly working on improving and introducing new features to enhance your experience. If you have any suggestions or feedback, please feel free to let us know. We look forward to your continued support! Wishing you a great experience!
This is a good app but
Response from developer
Thank you for your feedback! We understand your concerns about the pricing. Our pricing is based on the costs of development, maintenance, and providing high-quality services. We are continuously working to optimize our cost structure so that we can offer more competitive pricing in the future. At the same time, we are committed to improving the app's features to ensure you have the best possible experience. If you have any specific suggestions or needs, please feel free to let us know. We appreciate your understanding and support!
nice app
Hug is good
I like
I like this App!!
Response from developer
Terima kasih atas ulasan Anda! Kami akan terus berusaha memberikan layanan yang lebih baik.
No good.
Response from developer
Dear rollitupromeo, Thank you very much for your feedback on our app. We understand your dissatisfaction with the current trial mechanism. However, due to the high cost of AI - generated video, we are unable to provide a free trial for this feature at present. Nevertheless, the actual effects of AI - generated content are displayed within our app for your reference. Also, the two credits we offer can be used to try out our other functions. We hope you can understand this situation. Wish you a nice day!
