Something Went Wrong
Response from developer
Hello! We're sorry to hear you encountered difficulties using our app. Please contact us at support@photoanimator.zendesk.com so we can assist in resolving your issue.
Not helpful
Response from developer
Lamentamos que haya tenido una experiencia traumática con nuestra aplicación. Por favor, contáctenos en support@photoanimator.zendesk.com para que podamos ayudarle a resolver este problema.
Photo black-and-white pictures
Response from developer
We're very sorry you didn't like our app. We have tens of thousands of satisfied users, and we hope you'll come back to us again.
No support No coin replenishment
Response from developer
Hello! It may take several days for the support team to respond, and each account is reviewed by technical specialists. Please wait for a response.
2 different not look the same as the pictures
Response from developer
Hello! We're sorry to hear you're dissatisfied with our app. Artificial intelligence sometimes produces unrealistic results. Please ensure your photos meet all the app's guidelines for the best results.
They rip you off!
Response from developer
Hello! Before purchasing a subscription, we specify how much internal currency will be provided with the subscription. Different effects have their own generation costs. You can then purchase additional coins to create additional creatives.
To much money and don’t look like the person
Response from developer
Hello! We'd like to clarify that we don't use any fraudulent schemes. Before purchasing a subscription, we indicate how much internal currency will be provided with the subscription. Different effects have their own generation costs. You can then purchase additional coins to create additional creatives.
Music
Response from developer
Hello! You can choose the Magic Postcart feature. In addition to animating your photo, it also includes a voiceover for your clip. You can't add music, but you can write text to accompany the animation.
Different to what was advertised
Fun
Coins?!
Response from developer
Hello! We'd like to clarify that we don't use any fraudulent schemes. Payments are only debited if the subscription has been confirmed through your account. A receipt from the payment system should have been sent to your inbox on the day of purchase. Please check which package you purchased. Before purchasing a subscription, we indicate how much internal currency will be provided with the subscription. Different effects have their own generation costs. You can then purchase additional coins to create additional creatives. You can contact our support team at support@photoanimator.zendesk.com to further investigate the situation and receive assistance.
Great
I want my money back
Terrible
Rubbish RIP OFF!!
Great stuff
Response from developer
Hi! Thanks for being part of our community! We’re thrilled you’re having fun using it!
Translation
Response from developer
¡Hola! Gracias por tus comentarios; son muy importantes para nosotros. Usamos un modelo de suscripción que nos permite garantizar la estabilidad de la aplicación y mejorar la IA. Si tienes alguna sugerencia para mejorar la aplicación, escríbenos a support@photoanimator.zendesk.com.
Rip off
Response from developer
Hi! Thank you for leaving your feedback; it is very important to us. We do use a subscription model, which allows us to ensure the stability of the app and improve the AI. If you have any suggestions for enhancing the app, please email us at support@photoanimator.zendesk.com.
Refund
Response from developer
Hi! Thank you for leaving your feedback; it is very important to us. We do use a subscription model, which allows us to ensure the stability of the app and improve the AI. If you have any suggestions for enhancing the app, please email us at support@photoanimator.zendesk.com.
