AI Plant Identifier User Reviews

What users say

Top reviews

No Longer Working

Purchased this app a year ago.
Whenever I take a photo of a plant I get a message saying the plant can’t be found.
Can’t get any help so looks like I wasted quite a lot of money

Charged without consent

I download this app to try and deleted it without signing up.
I was charged $39.99 without my consent. I am letting my credit card company know. Don’t try!!!

Free trial isn’t true

I canceled next day and the following day but still a year subscription came out of my account. I have emailed again asking for my money back and no response.

Response from developer

Dear user, We sincerely apologize for the frustration you experienced with app. We understand how upsetting this can be, and it's definitely not our intention to mislead users. To cancel your subscription, please follow this link: https://support.apple.com/en-us/HT202039. For a refund, you need to contact Apple Support. Reach us via support@evolly.app.

Great app

Very useful for new gardeners

It just does not work

It never sees a plant in my photos.

Will not identify

This app no longer identifies plants for me. It was working for a little while and I was able to ID probably 20 or so plants in travels as I was planning my own landscaping project. Now it says all of my pictures are out of focus and the app all the sudden stops working. I even tried to take a picture of one of my house plants in perfect lighting and still, says there is something wrong with my photo. This app is cool if it works, but I think mine no longer works so I will not renew.
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Response from developer

We're sorry the app is not working fine as you expected. It normally works fine but still not perfect. We're improving it. It's definitely not our intention to mislead users. You can cancel your subscription at any time. If you canceled your subscription before the free trial time ends, Apple would not charge your money. Contact Apple for a refund if you think the charge is incorrect. If you need more assistance, feel free to reach us via support@evolly.app.

No AI plant help here.

It couldn’t identify anything I photoed. There is something seriously wrong with this app to be charging £30 and it can’t discern a thing.
The tech department need to put out statement .

Useless

I think AI created this App. Zero correct identification 6 months on; Zero updates. ‘Advice’ is beyond generic; it’s just a link to the wrong wikis 😂… seriously it’s a scam App. Apple shouldn’t allow remove and reimburse…

Response from developer

We're sorry the app is not working fine as you expected. It normally works fine but still not perfect. We're improving it. It's definitely not our intention to mislead users. Contact Apple for a refund if you think the charge is incorrect. If you need more assistance, feel free to reach us via support@evolly.app.

Vegetables

Does not recognize vegetable sprouts

👍👏👀

🤾🏿🤸🏼‍♂️🤸🏻‍♂️

Totally useless app

After a couple of months I’ve yet to have the app accurately identify a plant tree. It’s actually pretty ridiculous. I think if they built a location/ region parameter into the LLM it might work.🙈

Response from developer

We're sorry to hear you're not enjoying the app. To help us improve your experience, could you tell us more details about your issue? You can send your feedback directly to us at support@evolly.app. We value your input and are always working towards a 5-star user experience.

Gore

Horrible app. Can’t cancel. Used it 2 times it did not tell me how to fix the plant. I want to cancel and can not

Response from developer

Hi there, to cancel the subscription, please follow this link: https://support.apple.com/en-us/HT202039. Can you let us know what's wrong with the app? You can contact us via support@evolly.app for more support.

I’m starting to like it

Diagnosing my plants

Perfect for me

I just bought the app and see it will answer sooooo many questions for me!! I will be getting the lifetime account. Yay!!

Review of access

I have had to download this app 5 times and pay for 3 of them. When I email someone at evolly, their response is to delete the app from my home screen, reinstall it with the same information, and try again. When I did this previously, they charged me again. I just installed it for the fifth time and am hoping that I do not get charged again. Not sure how long I will continue with this one since all this has happened within 2 months.
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Response from developer

Hi there, can you contact Apple Support for a refund? If the charge was wrong, you should receive a refund. Can you tell us which plan subscription you are subscribed to? If you want to stop the service, remember to cancel your subscription. Reach us again via email support@evolly.app.

Fantastic! Super impressed it picked up on off the wall tropical species

Really impressed with this. I moved down to Costa Rica 6 years ago and it can be difficult to get a proper ID on plants and trees here. Out of 20 id’s it failed only on one but it got me super close to where I could narrow it down. This is, imo, 100% worth a purchase. Most plant id apps are horrible this is the exact opposite!
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I was charged for 50 $ choosing trial period

I was charged for 50 $ choosing trial period

Good start, but …

I started using this app about nine months ago. It did a good job at first of identifying plants. More recently it started misidentifying plants egregiously and most recently cannot detect any photo that I take. And I paid for this. From other reviews, this is clearly not a good site. Going to something better. Would give no stars if I could.
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Response from developer

We're sorry the app is not working fine as you expected. It normally works fine but still not perfect. We're improving it. It's not a scam or rip off. You can cancel your subscription at any time. If you canceled your subscription before the free trial time ends, Apple would not charge your money. Contact Apple for a refund if you think the charge is incorrect. If you need more assistance, feel free to reach us via support@evolly.app.

Stopped working!!

I payed for the whole year and the app is not working!!!!!!!!!!!!!

Response from developer

We have just fixed the bug. Can you close app and open it again? Let us know at support@evolly.app if the problem persist.

Plant app

This was worthless to me. It basically said all my plants were unhealthy and gave the same diagnosis for all of the 5 different plants I checked. These plants were in different locations and not the same kind. Not even continuing with the free trial!

Response from developer

Dear user, we're sorry to hear that. The app is still under development and improving. We want to know your story and experience with the app via support@evolly.app. We're working hard to have your 5 stars of review.