Do not Purchase
After friending $40 for the “annual membership”, you will discover you cannot scan without buying a “per scan plan” that allots you small amounts of scans, (IMO). If I’m spending $40, should I not be able to use the app? Basically , It’s a $40 download fee that gives you NOTHING without the purchase of more “scans”. A total waste of $40. Just buy an AI membership with another major company, Grok, Open AI, Claude or CHATGPT.
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Don’t buy this
When I purchased this app, the purchase said “7 day free trial”.
Apparently, they no longer offer that.
I cancelled the day I purchased the app because it wasn’t accurate, and it’s very expensive.
Unbeknownst to me, the cancellation never went through.
Total nightmare dealing with Apple and the developer .
Never got my refund.
No recourse for the consumer .
Lousy customer service from Apple.
Apparently, they no longer offer that.
I cancelled the day I purchased the app because it wasn’t accurate, and it’s very expensive.
Unbeknownst to me, the cancellation never went through.
Total nightmare dealing with Apple and the developer .
Never got my refund.
No recourse for the consumer .
Lousy customer service from Apple.
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DO NOT USE!
I DO NOT recommend using this app, I needed to scan one thing, it ended up not finding what it was, I cancelled the subscription SAME DAY. And they still pulled the money out of my account, and refused to give me a refund. DONT USE THIS!
Response from developer
Hello! We apologize for the inconvenience with the subscription charge. The annual plan doesn't include a trial period, only a weekly one. Please reach out to us at support@aiscan.zendesk.com, and we will do our best to address your refund request and assist you further.
Very useful
So far, great identification of insect
Response from developer
Thank you for your fantastic review! We're thrilled to hear that you are having a great experience identifying insects with our app. We're constantly working to make it even better for you! 🐞
Charged me after canceling
Canceled subscription within and hour and it still charged me









