AI Scanner・Objects Identifier Reviews: Is It Legit?

Customer Experience

Positive experience25.0% of reviews
Neutral0.0% of reviews
Negative experience75.0% of reviews

~ Based on 36 written reviews from the US App Store.

Is AI Scanner・Objects Identifier Safe?

AI Scanner・Objects Identifier appears mostly safe based on user ratings. AppsHunter Safety Score for AI Scanner・Objects Identifier is 81/100.

This assessment is based on 416 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
20.9% of ratings point to a risky experience

~ Based on 416 App Store ratings for AI Scanner・Objects Identifier.

Is AI Scanner・Objects Identifier Legit?

AI Scanner・Objects Identifier appears to be a legitimate app. AppsHunter Legitimacy Score for AI Scanner・Objects Identifier is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Inaccurate

I downloaded because I had a bite on my ankle. I felt the initial bite, which felt similar to a mosquito. Within 8 hrs it started to blister & change colors. After multiple scan pics of it, the app tells me it’s a skin lesion or mole. Clearly wrong.

Response from developer

Hi! We're sorry to hear that our app didn't leave you with a positive impression. We've shared your feedback with our team. If you have any unresolved questions or suggestions, please feel free to contact us at support@aiscan.zendesk.com. We'd be happy to hear from you! Your feedback is crucial for improving our service.

Unsubscribe

I see no way to unsubscribe from the free 3 day trial this was paid for totally by mistake I looked to unsubscribe before charged. There is nothing there! What a rip off.

Response from developer

Hello! We're sorry to hear about the issue with your trial subscription. Please reach out to us at support@aiscan.zendesk.com so we can help. Thank you for your patience.

Do Not Subscribe

I found this App misrepresented. They do not issue refund even if you cancel immediately.

Response from developer

Hello! We're sorry to hear about your experience with the refund process. Please contact us at support@aiscan.zendesk.com so we can assist you further with your refund request. We value your feedback and are committed to improving our service.

Charged full amount on trial version

This seems to be a scam. I was immediately charged the full amount when I selected the trial version. *if it is because I chose the wrong subscription it was not made sufficiently clear. I used it once to identify a strange reaction on my finger and it identified my finger image as healthy and normal. I’ve since cancelled it, and I would appreciate a refund as I only intended to select a free trial.
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Response from developer

Hello! We're sorry to hear about the issue you encountered with the subscription charge. It seems there might have been a misunderstanding with the trial period. Please contact us at support@aiscan.zendesk.com so we can assist you with your refund request and resolve this matter promptly.

Did not work for insect bite

I tried four or five different photos of clear insect bites, and it was not able to identify the irritants on my skin, even as having bites from insects. Several of the photos came back as “human skin” total waste of money!

Response from developer

We're sorry to hear that our app didn't meet your expectations in identifying insect bites. Please contact us at support@aiscan.zendesk.com so we can better understand the issue and assist you further. Your feedback is vital for us to improve our service.

Bad choice

I was intending to do the 7-day free trial and was charged for a year long subscription which I do not want. Feels like a scam.

Response from developer

Hello! We're sorry to hear about the issue with your subscription charge. It seems there might have been a misunderstanding with the trial period. Please contact us at support@aiscan.zendesk.com so we can assist you with your refund request and resolve this matter promptly.

Scam

I pushed the button for a free trial and was immediately charged on my credit card for a year!!

Response from developer

Hello! We're sorry to hear about the issue with your subscription charge. The annual plan doesn't include a trial period, only a weekly one. Please reach out to us at support@aiscan.zendesk.com so we can assist you with your refund request and address any concerns.

Paid app

I don’t like cheat app when install they keep asking money for to work should say before install so you can make you pay not sure if working or not if doesn’t work your money will go waste

Response from developer

Hello. We apologize for any inconvenience caused by the subscription model. Our aim is to be transparent about fees, and we appreciate your feedback. Please reach out to us at support@aiscan.zendesk.com so we can assist you further and address any concerns you may have.

Useless

It kept telling me spot that is clearly some sort of bug bite was a bruise. I tried it five times each time getting the same assessment. Useless

Response from developer

We're sorry to hear that our app didn't meet your expectations in identifying the bug bite. Please reach out to us at support@aiscan.zendesk.com so we can better understand the issue and assist you further. Your feedback is crucial for us to improve our service.

Scam !!!!! Do not purchase!

Once you pay they charge you more money to use it.

Response from developer

Hello! We're very sorry to hear about your experience with additional charges. Please contact us at support@aiscan.zendesk.com, and we will do our best to address your concerns and assist you further.

Do not Purchase

After friending $40 for the “annual membership”, you will discover you cannot scan without buying a “per scan plan” that allots you small amounts of scans, (IMO). If I’m spending $40, should I not be able to use the app? Basically , It’s a $40 download fee that gives you NOTHING without the purchase of more “scans”. A total waste of $40. Just buy an AI membership with another major company, Grok, Open AI, Claude or CHATGPT.
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Response from developer

Hi, and thank you for the feedback — you were right, and we're sorry. Our earlier reply was incorrect: this was a bug on our side, not a problem with your account or download. It's now fixed. To get your scans: 1. Fully close the app — swipe it away from the app switcher, don't just minimize it. 2. Open it again and wait about a minute. 3. If the scans still aren't there, go to Settings and tap Restore Purchases. If that doesn't help, write to support@aiscan.zendesk.com and mention this review — we'll sort it out for you.

Don’t buy this

When I purchased this app, the purchase said “7 day free trial”.
Apparently, they no longer offer that.
I cancelled the day I purchased the app because it wasn’t accurate, and it’s very expensive.
Unbeknownst to me, the cancellation never went through.
Total nightmare dealing with Apple and the developer .
Never got my refund.
No recourse for the consumer .
Lousy customer service from Apple.
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Response from developer

Hello! We apologize for the inconvenience you've faced with the subscription cancellation and refund process. Please reach out to us at support@aiscan.zendesk.com so we can assist you further with your refund request. Your feedback is important, and we're committed to improving our service.

DO NOT USE!

I DO NOT recommend using this app, I needed to scan one thing, it ended up not finding what it was, I cancelled the subscription SAME DAY. And they still pulled the money out of my account, and refused to give me a refund. DONT USE THIS!

Response from developer

Hello! We apologize for the inconvenience with the subscription charge. The annual plan doesn't include a trial period, only a weekly one. Please reach out to us at support@aiscan.zendesk.com, and we will do our best to address your refund request and assist you further.

Very useful

So far, great identification of insect

Response from developer

Thank you for your fantastic review! We're thrilled to hear that you are having a great experience identifying insects with our app. We're constantly working to make it even better for you! 🐞

Charged me after canceling

Canceled subscription within and hour and it still charged me

Price

I just wanted to see what bug was. I do not want to pay $50 to know. I see NO way out of this app I don’t want to pay $50 forever!

Response from developer

Hello! We’re sorry to hear that you’re unhappy with the subscription model. Please note that keeping the app running smoothly and developing new features requires ongoing resources. We appreciate your feedback and are constantly working to make the app better and more valuable for our users. Thank you for sharing your thoughts!

Al Scanner•Objects Identifier

NOT VERY ACCURATE IN SCANNING STONES GEMSTONES/JEWELERY MISIDENTIFICATION OF A STONE..THE MISIDENTIFIED STONE WAS TESTED FOR A DIAMOND NATURAL RAW WHITE DIAMOND UNCUT,ROUGH AND LOOSE….VERY TRUE STORY…I DID THE MOHS HARDNESS TEST SCALE/THE SCRATCH,SCRAPE,CUT TEST METHOD PROCEDURE..AND I GOT DIFFERENT RESULTS…USING A NUMBER 9 MOHS HARDNESS TEST SCALE CORUNDUM STONE SCRATCHING TOOL..AND PASSED..FOR REAL NATURAL RAW ROUGH,UNCUT,LOOSE WHITE DIAMOND…NO SCRATCHES,SCRAPES,CUTS WERE SEEN ON THE STONE…AFTER WIPING THE SCRATCH,SCRAPE,CUT MARKS OFF..
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Response from developer

Hello. We apologize for the inaccuracies you experienced with our app. We take your feedback seriously and strive to improve our identification algorithms. Thank you for taking the time to leave a review. We will take your feedback into consideration and share it with our team.

Bug bite

Think of the movie Land of the Lost… I was eaten alive by a mosquito(s)- two on my left hand and two on my right shoulder. My hand was swollen 24 hours later, I had to use a pen and draw a circle around it to track that it didn’t get bigger. I took a pic today - 3 days post incident and it’s still red and raised but the app said I had an ingrown hair. 😒
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Charged for annual plan when it was cancelled during free trial.

I was charged by this app for the annual plan when it was cancelled the same day it was downloaded and was in the free trial window.

Do not recommend downloading this app at all.

Response from developer

Hello! The annual plan doesn't include a trial period, only a weekly one. This is listed on the paywall.

Don’t bother getting

Was trying the app to see if I liked it or not, but it requires you to either pay for it or go with the 3- day trial. I literally just got this app and was billed $23.98 as soon as I started the so called “3- day free trial”. Total rip off

Response from developer

Hello! The annual plan does not include a trial period. To select a free trial, please select the appropriate option on the paywall.