Thanks, I Hate It: How I Splurged $15 on an App That Magically Made Everything Worse!
No recourse. No customer service, no email replies.
10 thumbs down.
Spam text
Doesn’t work
Sorry I just bought another year..
Response from developer
Hi Rshll, so sorry to hear that it didn't work out for you. Can you send an email via the app to our team please? So we can help you with this issue. The most likely reason why it failed to work is Apple decided to offload the app due to not being opened after a while to make some space available for the phone. The simplest and quickest solution is to uninstall the app and install again. It should work just fine after that. Please have a try and let us know how it goes. Thanks.
Email spam via SMS messaging
I also receive spam text messages from random phone numbers. These are not four digit numbers. Seams like nothing works these days. The spammers outsmart all kinds of spam blockers including Apple’s.
If this continues I will cancel my premium membership because it has become useless.
Response from developer
Thank you for your feedback on our app. We're sorry to hear that you're receiving spam SMS messages despite using our app's features to block them. We understand how frustrating this can be, and we apologise for any inconvenience it may have caused. In addition to following the instructions on the Automatic SMS Filtering page, we recommend that you also try reinstalling the app. Sometimes, this can help resolve any technical issues that may be preventing our app from working properly. To reinstall the app, simply delete it from your device and then download it again from the App Store. After reinstalling, please make sure to follow the instructions on the Automatic SMS Filtering page once again to ensure that the feature is properly set up. If you continue to experience issues with spam messages after trying these steps, please don't hesitate to contact our support team for further assistance. We're committed to providing our users with the best possible experience and will do everything we can to help you. Thank you for your continued support and we hope that these solutions help to address your concerns.
