Does not work
Why’s this app still around
Disappointment!
The app has crashed. Sora hasn't even closed, and this app hasn't worked for two days. I loved it before, but now I'm disappointed.
Response from developer
Hi, we’re really sorry for the bad experience. The app had a temporary issue that affected video processing for some users, and we understand how frustrating that is, especially if it worked well for you before. We’ve been working on fixes and updates to improve stability. Please update to the latest version and try again. If the issue continues, contact us with your iPhone model, iOS version, and a short description of what happens, and we’ll help you directly.
The app hasn’t worked in 2 days
Response from developer
Hi, Thanks for your review, we’re really sorry for the inconvenience. On some iOS versions, there can be a bug where the app finds the video correctly, but the watermark still remains on the output. Good news: we recently released an update to fix this. Please make sure you’re using the latest version of the app, then try again. So we can resolve this with you quickly, could you contact us by email (the address is available in our Privacy Policies)? Please include your iPhone model, your iOS version, and if possible the link you used. We’ll investigate it with you and get it sorted. And don’t worry, if you’d prefer a refund, we can refund you immediately.
FAKE
Response from developer
Hi, we’re sorry you had this experience. The app is not fake, but we understand your frustration if the free test or video processing did not work as expected. Sometimes technical issues can prevent the result from being generated correctly. Please update to the latest version and contact us with details about what happened. If you were charged and you’re not satisfied, you can request a refund directly through Apple.
