App doesn’t work
Won’t log in. Contacted AIA, who told me the issue was known and had been fixed. That was days ago and it still doesn’t work!
Can’t log on
Terrible! Can’t log on the web, says to use the app, and can’t log on the app. Going to change health insurance now.
I can’t log into the app
I’ve tried to login during more than a week but it won’t let me do it. I tried downloading again but it doesn’t work
Bring back the old!!
Useless I have tried numerous times over past days to renew app. I keep getting stuck at various points during set up. Email part of set up works; phone set up works sporadically. I ALWAYS have a frozen page at set up user code finger &/ Face ID.
IT needs to fix issues with app. I’m sure I’m not the only person to have issue
IT needs to fix issues with app. I’m sure I’m not the only person to have issue
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Can’t Register Can’t Login
Unable to register on app and also unable to login on app. Had to do it all on the web.
Bug- ovhc- login
I have OVHC policy with AIA, i can login to ovhc.aia online with my credentials but on the mobile app it’s shows wrong credentials. Can’t login with the right credentials
Just dont
App is
So confusing and so is the company. No after-sales support. Spent an hour waiting on calls are normal. Avoid this company
So confusing and so is the company. No after-sales support. Spent an hour waiting on calls are normal. Avoid this company
Ridiculous
Why don’t you have a digital card on your app? I had to request a physical card as you haven’t sent me one.
All health insurance have digital cards, if there is one attached to my online account I can’t find it
All health insurance have digital cards, if there is one attached to my online account I can’t find it
No digital card to use
Pls add digital card so I don’t have to bring my card all the time.
Missing Digital card?
What’s the point of this app? Doesn’t let you access the digital card and you can do everything else through the web app…
Limited usefulness
Needs a digital card, doesn’t have the level of detail needed in your cover (codes etc), no way to contact them directly etc
Doesn’t let me log in
I tried at least 7-8 or maybe more times on the app to register but couldn’t. Had to register myself on the website. After everything, it wont let me sign in stating the password and membership number dont match. Absolutely rubbish app.
Log-in, underdeveloped app
The app is so under developed- i am not able to login despite having followed the login procedure. Additionally I changed my password twice, and i am still not able to log-in.
Can’t even logged in
Still need to bring your card to claim on spot or gap-only
Digital Card
The app is fine but you need a digital card
Well designed
I love it when I find an app that’s been well designed and easy to use. Such a simple and easy to use interface. Great job!