AIC User Reviews

AIC-Mobile
AIC-Mobile
Agency Holding Company of Maryland, Inc

Top reviews

Wow

With how much they charge of insurance, you would think they have a working app.

I have had to make several accounts because it does not update. This time, it will not take my password that follow the “uppercase 1 lowercase etc….” rule.

Terrible.

useless app

I had this app before maybe a year ago and deleted it. I recently downloaded it again because I have this ins again.
The app is useless, it has all my previous info and won't let me delete my old vehicles and update. I reached out to customer service 3 times only to get zero response. Very disappointed.
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Not Happy

I was charged a late fee because of the way the app is set up. They tried to take my monthly payment out before my direct deposit was processed. They only tried to take it out one time early morning if they would have tried again later on that day it would have gone through. It also wouldn’t allow me to make the payment on my own. So now I’m paying late fees that I shouldn’t have to pay. Now today I get an email saying they couldn’t process my payment due to insufficient funds and my insurance is going to be cancelled when I have more than enough money to cover the amount due. I would not recommend this app or the insurance company using it. When I contacted the insurance company they said there was nothing they could do. Absolutely ridiculous.
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Adding another policy

I have two policies with this company, but I’m only able to access one of them. There should be a place to add another policy numbers so that consumers can have their information at their fingertips.

La app no sirve

La baje e introduje mi póliza pero no la reconoce. Nunca he podido crear la cuenta. Trate por internet y también por la app, pero no sirve…

doesnt work, very frustrating

I am trying to create an account and its telling me to create a password. I tried several times and it is saying that my password needs to meet criteria, WHICH IT DOES. PLEASE FIX THIS

Works

Works great now after the app got updated

App Crashes

Hi. I’ve never been able to load the app. I mean, it’s on my phone, but it never opens. I’ve downloaded it, tried to open it, deleted it and repeated. Help, please. I would love to use this app.

Bugg

The App Keeps Crashing Otherwise everything else is perfect, can’t open the app anymore

Glitch in the app

I just downloaded this app on my iPhone and it will not even open

doesnt open

worthless

Crashes before startup

Crashes as soon as i start up the app

New customer

Hello

I downloaded this app on my iPhone and it crashes before it even opens. Are you planning to fix this issue that a lot of other reviewers have said this app doesn’t work as well. Disappointed I was with progressive and their app works perfectly. Please help with this issue.

Crashed

The app crashed after installation.

Big problem

I downloaded the app but I can’t open it. It won’t be open???????????
You should fix it
Don’t lie to the people, when I try to click on it, it closed by it self. That is stupid.

Crashes

You can’t even open it without it crashing immediately. I’ve tried reinstalling the app and everything. Not the first issue with this app either...

Fix the app

My app hasn’t worked in four days

App keeps crashing

This app doesn’t even open. Once you click on it it closes itself. What’s the point

App broken with latest iOS version

Does not open with iOS ver. 13.4.1.

App needs an update

May 2020 app doesn’t work anymore on my iPhone or iPad
Use this as a more convenient way to pay my bill each month

Response from developer

We are looking into reports that some users are experiencing problems on some devices running the latest version of iOS (13.4). We will provide an update as soon as possible. Thank you for your patience.