No slideshow function
It is hard to understand how a company can release photo software that does not include a slideshow function. Look for alternatives to this weak product.
Response from developer
Thank you for your feedback. We will arrange for the development of this feature in the future.
Don’t bother with this garbage
Rubbish and more suited to the bin. Works when it wants to - thumbnails take forever to load of st all - back ups happen when it feels like - can’t believe that it’s that bad
Not loading ANYTHING
I really like the app and the purpose of the app but who recently none of my photos will load. It’s just like a blank screen no pictures or videos will load. And keeps having trouble signing in telling me I have to download another app in order for it to work.
Response from developer
Hi, please contact our support department to clarify the issue. https://support.asustor.com/ If you have any reproducible steps or screen recordings, please provide them as well. Thank you for your time.
Can’t playback videos through HTTPS
The app works fine except it can’t playback videos through HTTPS.
Response from developer
Thank you for your feedback, Is the security protocol set to TLS 1.3? Please refer to https://www.asustor.com/knowledge/detail/?id=10&group_id=1009
Not showing HEIC images
Since upgrading to ios18 I cannot view HEIC photos in either AiFoto or AiData. Files won’t open, thumbnails not generated.
