AiFoto appears to be a legitimate app. The AppsHunter Legitimacy Score for AiFoto is 80 out of 100 points across 7 verification signals from App Store and developer data.

AiFoto User Reviews

Name: AiFoto
Rating: 2.5 (26 reviews)

AiFoto

ASUSTOR Inc.

🔧 Utilities

📷 Photo & Video

Customer Experience

Positive experience10.6% of reviews

Neutral27.3% of reviews

Negative experience62.1% of reviews

~ Based on 66 written reviews from the US App Store.

Is AiFoto Safe?

Not enough ratings yet to assess AiFoto.

Is AiFoto Legit?

AiFoto appears to be a legitimate app. AppsHunter Legitimacy Score for AiFoto is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

No slideshow function

It is hard to understand how a company can release photo software that does not include a slideshow function. Look for alternatives to this weak product.

Dm conk

7 months ago

Response from developer

Thank you for your feedback. We will arrange for the development of this feature in the future.

Don’t bother with this garbage

Rubbish and more suited to the bin. Works when it wants to - thumbnails take forever to load of st all - back ups happen when it feels like - can’t believe that it’s that bad

will in the midlands

a year ago

Not loading ANYTHING

I really like the app and the purpose of the app but who recently none of my photos will load. It’s just like a blank screen no pictures or videos will load. And keeps having trouble signing in telling me I have to download another app in order for it to work.

bruttany

2 years ago

Response from developer

Hi, please contact our support department to clarify the issue. https://support.asustor.com/ If you have any reproducible steps or screen recordings, please provide them as well. Thank you for your time.

Can’t playback videos through HTTPS

The app works fine except it can’t playback videos through HTTPS.

FK111_

2 years ago

Response from developer

Thank you for your feedback, Is the security protocol set to TLS 1.3? Please refer to https://www.asustor.com/knowledge/detail/?id=10&group_id=1009

Not showing HEIC images

Since upgrading to ios18 I cannot view HEIC photos in either AiFoto or AiData. Files won’t open, thumbnails not generated.

OrenFR

2 years ago

Bellissima

Meglio dell’originale

Kaizen232323

2 years ago

Response from developer

Thank you for your positive rating, we will continue to optimize the software!

软件体验太差。配不上nas这么好的硬件

感觉这个软件没有产品经理。也没有测试。就是一个程序员按照自己的想法随便写出来的。能用就行。但凡把体验做的好一些。我绝对不会买群晖。首先，nas反馈需要登陆。每次需要输入验证码。但是验证码刷新不出来。导致永远反馈不了。第二。电脑端的软件会列出来非图片文件。比如说苹果导出的的编辑配件文件。还有。图片的加载太慢了。我用内网也很慢。我都搞不懂这是为啥。第三。苹果手机备份就备份到一个文件夹，为什么不能按照年月分好文件夹呢。还有，如果图片在icloud上，备份的只是一个缩略图。拜托。先把这些明面上的给优化好吧，下次一定给五星

itcodes66

2 years ago

Response from developer

您好，請問能否提供輸入驗證碼遇到問題的螢幕錄影給我們? 我們較好釐清問題。第二點，請問是什麼類型、附檔名是什麼的文件會在 Photo Gallery 3 中出現，因為我們目前沒有任何這樣的 issue。圖片的加載若是第一次會需要多一點點下載縮圖的時間，這也與網路環境、速度有關，載加載過後就會留下 cache 在移動裝置內，之後再看這些圖片就會快很多了。目前備份方式是以上傳時間分類資料夾，這點我們會再研究、優化。以上有遇到問題的部分，若方便，請將相關資訊(螢幕錄影、NAS 款式、ADM版本)寄至curtishsu@asustor.com，再次謝謝您的反饋，對我們幫助很大。

Ai como me arrependi

da concorrência. O AiFoto3 não tem nada de inteligência artificial. Não tem reconhecimento facial ou qualquer outra função que justifique o AI. Talvez esse “Ai” seja de “Ai que besteira eu fiz comprando o Asustor”😂

+legal

2 years ago

Response from developer

Hi, we are currently working on researching the facial recognition feature, and it will be available in the future. Thank you.

Can’t playback videos?

Backed up my whole gallery on the NAS then found out that the app gets stuck at Loading every time I try to playback videos. I have to force quit the app to exit the loading screen. Photos open up just fine. My 15pro is on 18.0.

I have seen the disconnection issue that others are mentioning but that didn’t bothered me that much.

FK111_

2 years ago

Response from developer

Thank you for your feedback, could you provide a screen recording of the stuck during playback videos? What is the connection method at that time? For example, LAN, ezconnect.to or DDNS connection? Does this happen to all videos? What is the format and resolution of the video? Please send the above information to curtishsu@asustor.com and we can try to reproduce and clarify this issue. Thank you.

Application basique

Nous sommes en 2024 on dirait que l’on est en 2015
L’application ne sait pas chercher par date. Aucun résultat peut importe la date : exemple
24 décembre : aucun résultat alors que j’ai plusieurs années différente avec des photos
Le chargement des photos se bloque parfois sur chargement même en local sans ezconnect ou ddns
Pas d’option de souvenir vraiment très basique je regrette un peu d’avoir stopper mon abonnement Google

Ludopwm

2 years ago

Response from developer

Thank you for your feedback. We will syudy optimizing the search function and UI. For addressing the freezing issue caused by loading. Could you please provide a screen recording of the operations or images showing the problem? If you have relevant files, you can send them to curtishsu@asustor.com. Thank you.

Slow and unreliable

I’ve been trying to back up my phone pictures for 2 weeks and it’s only done 1/4 of them so far. Find a better app.

Problems:
- doesn’t background upload. App needs to be left open.
- SLOW. I don’t understand why the transfer is so slow. I’ve moved to a Samba sync/backup and it’s now 10x faster using PhotoSync app. I made more progress in 1 night with PhotoSync than 2 weeks with this app.
- Drains battery way more than other apps. Not sure what protocole it’s using but this is unnecessary.
- It loses its connections all the time. It’s slow and then somehow randomly stops in the middle of the night.
- It doesn’t support some photos and videos in my camera roll. It’s an iPhone, it seems like there’s that much to support. I don’t know what it’s actually backing up and what it’s skipping. You can’t just backup some things or else it’s not an actual backup!

Teknullog

2 years ago

Several Problems

The app has several problems that make it frustrating to use. First about half of the photos don’t display and are represented only by black boxes. If you click on the photo to view it full screen it goes to a black screen. Second multiple MyPhoto folders are shown when there is in fact only one.

HardRockJon

2 years ago

Response from developer

Could you please tell us how you to upload photos to a NAS? If one uses the AiFoto 3 app on phone to upload photos and with Photo Gallery 3.2.2.r547 in NAS, it'll create thumbnails using the phone resources. Therefore, no grey square boxes on the UI. But if you transfer photo files directly to a folder in ADM's file explorer from a computer, and this folder is a media source for Photo Gallery 3/AiFoto 3, the NAS will use its resources to create thumbnails. This process will take more time, and before the thumbnails are generated, gray boxes will appear in their place. There are a number of MyPhoto folder problems that we have not yet encountered. Please take a screenshot and send the relevant information (NAS model, ADM version, Photo Gallery version, etc.) to curtishsu@asustor.com, and we will help further clarify the problem. We will help to further clarify the issue. Thank you!

Nur als Backup-Lösung nutzbar

Nachtrag:

Nach meiner Bewertung haben sich die App-Entwickler gemeldet und nach einem guten und netten Austausch konnten wir die Probleme lösen und jetzt läuft es wie erhofft. Entsprechend ändere ich meine Bewertung von 1 auf 4 ab.
Vielen Dank an Jack und Curtis! Great Job!

=============================

Ich nutze ein Asustor NAS jetzt seit fast 3 Jahren, aber die Apps und insbesondere die Foto-App sind einfach schlecht. Als Backup-Lösung um seine Fotos und Videos vom Smartphone auf das NAS zu schaufeln ist es ok, aber wer damit seine Bilder verwalten und anschauen möchte ist auf verlorenem Posten. Thumbnails werden auch nach Wochen einfach nicht erstellt. Bilder können nicht geöffnet werden. Ich hoffe seit 3 Jahren nun auf einen Fortschritt, aber es kommt einfach gar nichts. Man kauft sich für teuer Geld gute Hardware, aber die Software kann leider nichts.

Heinzi1010

2 years ago

Response from developer

Could you please provide us with your NAS model, ADM version, and Photo Gallery 3 version? Additionally, I'd need to know if there are any off-peak scheduling settings configured in the ADM Settings, as this could affect thumbnail generation. Also, in the new version of Photo Gallery 3, there's a button in settings for thumbnail generation that allows you to rescan photo files and create thumbnails. Please send the aforementioned information to curtishsu@asustor.com, we'll to help clarify the issue. Thank you.

La peor aplicación que he tenido

Siempre con el error presente… no se puede sincronizar sin el wifi ni en segundo plano…. Lo peor de lo peor y eso que vengo de otro servidor de la competencia que me creía que era malo, pero este es lo peor. Para no enfadarse buscar otra alternativa antes de empezar a sincronizar

JuanDoce

2 years ago

Response from developer

AiFoto 3 offers backup functionality, but background uploading is restricted by the iOS system. Therefore, we provide a "sleep time backup" feature, which allows backups to be performed during idle times with the screen off but AiFoto 3 running in the foreground. If you have any other suggestions, please email curtishsu@asustor.com. Thank you.

Missing some key features compared to android app.

Please update app to app photo back up to run in background, duplicate photo removal and to free up uploaded photos on device.

Michjessan

2 years ago

Response from developer

The inability to upload backgrounds is a general limitation on the iOS system. Regarding removing duplicate photos, you can navigate to the Albums page, scroll right on the top row to access the "Duplicates" album. Inside, you can delete duplicate photos and even videos. The "free up space" feature is currently under development. Thank you for your suggestion.

Inutilisable

Je l’utilise en connexion distante à partir de mon tel, malheureusement l’app est difficilement utilisable à cause de plusieurs pb:

- après affichage d’une photo et retour à la galerie, le message « chargement « s’affiche et l’app reste bloquée, obligé de relancer. Message qui survient souvent en navigant dans les photos
- temps de chargement des photos trop long
- navigation par répertoire : ne fonctionne pas (connexion au serveur impossible)

Rock'n roll mick

2 years ago

Response from developer

Hi, if possible, please provide more information, such as NAS model, ADM version, Photo Gallery 3 version, whether you are using ezconnect.to or DDNS to connect remotely, and the steps to replicate the problem (screenrecording would be helpful to clarify the problem). Please send these information or files to curtishsu@asustor.com, thank you.

Pocas actualizaciones

Casi no las actualizan y son bastante malas

Inaki123erty

2 years ago

Response from developer

Hi, we are constantly updating our App with bug fixes and new features. Is there any issue you're facing that we can improve upon? If you have suggestions or issues to report, feel free to send the detailed information to curtishsu@asustor.com. Thank you.

AIFOTO was way better

The interface on new app is not as good as compared to the original AIFoto app.

Ray of life

3 years ago

Response from developer

Hi, AiFoto 3 has not undergone significant changes to its app interface so far, and we continue to optimize our UI. Do you have any suggestions you would like to provide us? Please send an email to curtishsu@asustor.com.

Good for photo archive

For videos, two things need to be improved: 1. the possibility of carrying out a pre-download in the background before being able to play the video to prevent it from continuously freezing 2. the possibility of being able to choose the thumbnail of the video when viewing the main page of the 'app. Otherwise the app works quite well

Sopalvin

3 years ago

Response from developer

Hi Sopalvin, thank you for your positive feedback. We will consider the feasibility of both points mentioned. However, point 2 is a more advanced feature, so its priority might be lower. If you have any further suggestions, please feel free to email them to curtishsu@asustor.com.

Ok for backup, bad visualisation

It’s ok for backup, I just wish I could specify where I want to upload the files instead of the default, and that the error messages were more explicit.

As for visualisation it REALLY needs improvement. It’s not just this app but the whole photo gallery that can’t show pictures that look extremely compressed, even when going through the web interface.

Morphixs

3 years ago

Response from developer

Hi Morphixs, thank you for your feedback. We have already been planning the designated backup path. For visualisation of Photo Galley 3 and AiFoto 3, we will study how to optimize it. If you have any other suggestions, please send them to curtishsu@asustor.com. Thank you.